Seasonal Retail Sales Associate — Fast, Friendly Customer Service

Kohl's; Macon (GA); On-site; USD 14,000 - 20,000; Full time

Job summary

Kohl's in Georgia is seeking a front-end associate to deliver excellent customer service at the point of sale and assist with services to ensure a fast, friendly shopping experience. You will operate the cash register, scan items, bag merchandise and handle payments while maintaining upbeat product knowledge and efficiency.

Roles involve meeting goals, inventory support, training new hires, and participating in daily service processes.

Qualifications

• Excellent customer service skills with attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).
• Act with integrity, foster teamwork, demonstrate a customer service mindset and handle multiple tasks within timeframes.
• Follow company policies, procedures, standards, guidelines and safety rules.

Skills

Customer service

Multi-tasking

Communication

Interpersonal skills

No retail experience required

Job description

Kohl's in Georgia is seeking a front-end associate to deliver excellent customer service at the point of sale and assist with services to ensure a fast, friendly shopping experience. You will operate the cash register, scan items, bag merchandise and handle payments while maintaining upbeat product knowledge and efficiency.

Roles involve meeting goals, inventory support, training new hires, and participating in daily service processes.