Seasonal Retail Sales Associate - Fairfield Town Center

Old Navy; Cypress (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Old Navy is seeking a Seasonal Retail Sales Associate to engage with customers and enhance their shopping experience. This role involves promoting loyalty programs, driving sales, and supporting store operations in a fast-paced environment. Ideal candidates are effective communicators, passionate about retail, and flexible with their schedules.

Qualifications

• Customer-focused service provider committed to delivering an exceptional experience.
• Passionate about retail and comfortable in a fast-paced environment.
• Able to lift up to 30 lbs.

Responsibilities

• Engage with customers to drive sales and service through suggestive selling.
• Promote loyalty by educating customers about our loyalty programs.
• Support sales floor, fitting rooms, cash wrap, and back-of-house operations.

Skills

Effective communication

Customer service

Problem-solving

Flexibility

Tools

Retail technology

Job description

Seasonal Retail Sales Associate - Fairfield Town Center

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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

Founded in 1994 in San Francisco, Old Navy has cultivated a community of playful personalities thriving in a fast-paced environment where authenticity is valued. We’re more than a brand; we’re a family.

About The Role

As a Brand Associate, you’ll be an integral part of our team, bringing our brand to life for customers. Your responsibilities include engaging with customers, providing excellent service to foster brand loyalty, and educating customers on our products and loyalty programs. You will collaborate with your leadership team to deliver a top-tier, omni-channel customer experience.

What You'll Do

• Treat all customers and employees with respect, contributing to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service through suggestive selling.
• Enhance the customer experience using all available omnichannel offerings.
• Achieve personal goals that contribute to overall store success.
• Support sales floor, fitting rooms, cash wrap, and back-of-house operations as needed.
• Maintain a neat, organized work environment.
• Handle customer interactions and potential issues courteously and professionally.
• Execute operational processes efficiently.

Who You Are

• An effective communicator capable of interacting well with customers and team members.
• A customer-focused service provider committed to delivering an exceptional experience.
• Passionate about retail and comfortable in a fast-paced environment.
• A problem solver focused on continuous improvement, open to feedback, and proactive in taking action.
• Flexible to work various shifts, including holidays, evenings, overnights, and weekends.
• Proficient with retail technology.
• Able to move around the sales floor, stockroom, and office, and lift up to 30 lbs.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. Recognized by Forbes as one of the World's Best Employers in 2022, we value all backgrounds and promote equality in all employment decisions.