Seasonal Retail Sales Associate (Early Morning) - St Vital S/C

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading retail company in the United States is seeking a Customer Service Associate to engage with customers and provide exceptional service. The role involves promoting loyalty programs, enhancing experiences, and ensuring effective operational processes. Ideal candidates should be passionate about retail, possess strong communication skills, and be adaptable to a flexible schedule. This role offers a dynamic work environment that values customer connection and brand loyalty.

Qualifications

• Ability to effectively interact with customers and team members.
• A passion for retail and ability to thrive in a fast-paced environment.
• Willingness to work flexible hours to meet business needs.

Responsibilities

• Engage with customers to drive sales and service.
• Maintain an organized and neat work area.
• Handle customer interactions and potential issues professionally.

Skills

Good communication skills

Customer-focused service

Retail technology usage

Problem-solving skills

Flexibility

Job description

Overview

About the Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment
• Promote loyalty by educating customers about our loyalty programs
• Seek out and engage with customers to drive sales and service using suggestive selling
• Enhance customer experience using all omnichannel offerings
• Be accountable to personal goals which contribute to overall store goals and results
• Support sales floor, fitting room, cash wrap, back of house, as required
• Maintain a neat, clean and organized work center
• Handle all customer interactions and potential issues/returns courteously and professionally
• Execute operational processes effectively and efficiently

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
• Passionate about retail and thrive in a fastpaced environment
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
• Able to utilize retail technology
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs

ADA Statement: As per the Accessibility and Disability Act, Gap (Canada) Inc. or Old Navy (Canada) Inc. establishes accessibility standards in accordance with the applicable regulations under the Accessibility for Ontarians with Disabilities Act, the Accessibility for Manitobans Act and the Nova Scotia Accessibility Act, as well as applicable human rights legislation. Gap (Canada) Inc. or Old Navy (Canada) Inc. is committed to ensuring that all employees and customers receive equitable treatment with respect to employment and services, without discrimination, and receive accommodation where required in accordance with the provisions of applicable accessibility and human rights legislation. Accommodations are available upon request during the recruitment process.