Seasonal Retail Sales Associate - Customer Experience Pro

Macy's; Holyoke (MA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives

Annual merit review

Employee Assistance Program

401(k) match

Job summary

Macy's in Holyoke, MA is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You will understand each customer's needs, offer personalized recommendations, and connect them with the right products and services.

Join a team focused on achieving daily sales goals through customer engagement and smart selling behaviors. Flexible availability including weekends and holidays is required, and on-floor or fitting-room interactions help

Qualifications

• Experience delivering friendly, in-store service and achieving sales goals.
• Ability to read customer needs and provide personalized recommendations.
• Comfort with using cash registers and handheld devices.
• Willingness to work flexible days including weekends.

Responsibilities

• Greet customers and build rapport to drive sales.
• Assist on the floor and in the fitting rooms to maintain a welcoming space.
• Keep merchandise organized and help customers find products.
• Promote Macy's loyalty program and ensure accurate transactions.

Skills

Customer service

Communication

Sales oriented

Teamwork

Tools

Cash register

Handheld scanner

Job description

Macy's in Holyoke, MA is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You will understand each customer's needs, offer personalized recommendations, and connect them with the right products and services.

Join a team focused on achieving daily sales goals through customer engagement and smart selling behaviors. Flexible availability including weekends and holidays is required, and on-floor or fitting-room interactions help