Seasonal Retail Sales Associate

Malley's Chocolates; Strongsville (OH); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee discount on all Malley’s

Flexible part-time scheduling

Fun, supportive team environment

Job summary

Malley’s Chocolates seeks a Seasonal Retail Sales Associate in Strongsville, OH. This part-time role focuses on delivering warm customer experiences, restocking displays, and supporting daily store operations in a fast-paced retail environment.

You will greet customers, assist with product recommendations, and maintain a clean, organized sales floor while working as part of a friendly team. Availability for evenings, weekends, and holidays is a plus.

Qualifications

• Previous customer service experience is helpful but not required.
• Friendly, dependable, and enthusiastic about helping others.
• Willingness to learn and follow store procedures.

Responsibilities

• Greet every customer with a friendly, helpful attitude.
• Offer knowledgeable assistance and warm service.
• Restock and maintain neat, fully stocked displays.
• Provide clean, organized store spaces and follow merchandising guidelines.
• Handle customer questions or concerns professionally and escalate as needed.

Skills

Customer service

Teamwork

Cash handling

Flexible scheduling

Job description

# Seasonal Retail Sales AssociateStrongsville - Strongsville, OH 44136## OverviewSalary Range$13.00## Description**Position Overview**At Malley’s Chocolates, our Part-Time Retail Sales Associates are the face of our brand—delivering warm, memorable customer experiences and supporting the daily operations of the store. Whether helping a customer select a gift or restocking a display, Sales Associates bring enthusiasm, teamwork, and pride to every shift. This role is ideal for someone who enjoys interacting with people, takes pride in a clean and organized space, and thrives in a fun, fast-paced retail setting.---**Key Responsibilities****Quality of Work****Customer and Team Interactions*** Greet every customer with a friendly, helpful attitude.* Create positive shopping experiences by offering knowledgeable assistance and warm service.* Work well with teammates to maintain a cooperative and upbeat environment.* Handle customer complaints or concerns professionally, seeking help from a manager when needed.**Store Presentation*** Keep displays neat, clean, and fully stocked.* Follow store guidelines for merchandising and visual standards.* Take pride in maintaining the appearance of the sales floor, counters, and common areas.**Product Knowledge and Procedures*** Learn about Malley’s products and current promotions to assist customers with recommendations.* Follow all store policies and procedures, including cash handling and safety practices.* Ask questions and seek clarification when unsure of store procedures.**Attendance and Reliability*** Arrive on time and ready to work all scheduled shifts.* Stay focused and productive while on the floor, contributing to store operations throughout the shift.---**Sales and Performance****Sales Skills*** Use suggestive selling to promote seasonal items, Founders Favorites, and featured products.* Support the store’s sales goals by recommending items that enhance the customer’s purchase.**Store Goals Contribution*** Understand how daily tasks support the store’s overall performance.* Complete assigned tasks thoroughly and on time to help meet team objectives.---**Autonomy and Initiative*** Take ownership of responsibilities and follow through without constant direction.* Look for opportunities to assist teammates and customers throughout the shift.* Keep busy during slower times by restocking, organizing, or preparing for the next customer.---**Adaptability and Continuous Improvement*** Be open to learning new procedures, product information, and store technology.* Embrace feedback from managers and apply it to improve performance.* Adjust quickly to changing priorities, such as shift tasks, customer flow, or new promotions.---**Teamwork and Dependability*** Maintain a respectful, cooperative attitude with coworkers and store leadership.* Offer help to teammates during busy times.* Follow instructions and respond positively to coaching from supervisors.* Be someone the team can count on to show up and do their best every day.---**Benefits*** Employee discount on all Malley’s Chocolates* Flexible part-time scheduling* Fun, supportive team environment## Qualifications**Qualifications*** Previous customer service or retail experience is helpful but not required.* Friendly, dependable, and enthusiastic about helping others.* Willingness to learn and follow store procedures.* Able to work evenings, weekends, and holidays as needed.* Comfortable working on your feet and lifting up-to 25 lbs. occasionally.