Seasonal Retail Sales Associate

Petersen Automotive Museum; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Petersen Automotive Museum in Los Angeles is seeking a Retail Sales Associate to engage guests, answer questions about products, and drive sales while maintaining store standards.

You will resolve customer issues, support inventory, and stay informed on promotions to ensure a five-star guest experience.

The role requires at least 1 year in retail, a high school diploma, and strong English communication.

Qualifications

• 1 year of work experience in a Retail Sales Associate, Sales Representative, or similar retail role.
• HS diploma or equivalent preferred.
• Strong communication in English, with excellent customer service skills.
• Ability to handle POS transactions and basic product knowledge.

Responsibilities

• Engage guests and understand their needs to offer tailored options.
• Drive sales and maintain high store visuals and housekeeping standards.
• Resolve customer complaints promptly and professionally.
• Maintain inventory accuracy and assist with restocking.
• Stay informed on active promotions and vendor materials.

Skills

Retail sales experience

Customer service

POS familiarity

Education

High school diploma or equivalent

Tools

POS system

Inventory software

Job description

About Petersen Automotive Museum

We are more than just an iconic museum; we're a fast-paced, high-energy team driven by innovation, passion, and a deep love for car culture and storytelling. From world-class exhibitions to unforgettable events, we bring history, design, and horsepower to life every day.

At Petersen Automotive Museum, we work hard, move fast, and have a blast doing it, all while pushing the boundaries of what a museum can be. If you're ready to shift into high gear with a crew that values creativity, integrity, and a good laugh along the way, you'll fit right in.

About The Role

Are you an energetic, customer-focused team player who thrives in a dynamic retail environment? Do you excel at engaging guests, driving sales, and delivering five-star customer experiences?

As a Retail Sales Associate, you will work closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions. You will play a crucial role in maintaining high store visual standards, promptly resolving customer complaints, and achieving personal and store sales goals to ensure maximum guest satisfaction.

What You'll Do

• Guest Engagement & Connection: Meet and make connections with customers, ask questions, listen to shoppers’ needs, and offer tailored options and advice.
• Brand & Purchase Experience: Inspire customers to buy, celebrate their purchases, and create a lasting positive impression of yourself, the Petersen, and their visit.
• Merchandising & Store Standards: Maintain selling floor presentations, restock products as needed, and uphold high standards of visual appearance and housekeeping.
• Inventory & Compliance: Receive and label inventory, adhere to Loss Prevention guidelines, and follow inventory control and compliance procedures.
• Operations & Product Mastery: Master Petersen systems and procedures to enhance selling efficiency, stay up-to-date with product features and vendor pamphlets, and keep informed on active promotions.
• Sales Targets & Reliability: Consistently achieve personal sales goals and maintain regular, dependable attendance and punctuality.

What You'll Bring

• Experience: Minimum 1 year of work experience as a Retail Sales Associate, Sales Representative, or similar retail position.
• Education: High school diploma or equivalent is strongly preferred.
• Sales & Service Skills: Basic understanding of sales principles, customer service practices, and hands-on experience with POS transactions.
• Communication & Interpersonal Skills: A friendly, energetic personality focused on customer service with excellent verbal and written communication skills in English.
• Problem-Solving & Adaptability: Ability to perform under pressure, resolve customer complaints in a timely manner, and work effectively with minimal supervision.
• Organization & Technical Skills: Solid computer skills, familiarity with inventory procedures, and the ability to store items efficiently.
• Flexibility: Availability to work flexible shifts based on operational needs.

The Pay Range For This Role Is

20 - 20 USD per hour(Petersen Automotive Museum)