Seasonal Retail Host: Create Joyful Customer Moments

Dunelm; Easton (MD); On-site; USD 15,000 - 24,000; Part time

Job summary

Dunelm is seeking a Sales Assistant - Host for a seasonal, part-time role at our store. You will be on the shop floor, greeting customers, guiding them to items, and assisting with stock checks and home delivery coordination. Your energy will help create memorable shopping experiences and drive sales.

You’ll be trained across tills, stock handling, and customer service to support all store areas, ensuring customers leave with the right products and great impressions.

Qualifications

• Customer-focused approach and ability to deliver joyful experiences.
• Confident to offer assistance across homeware items and services.
• Friendly, proactive attitude to support store guests.

Responsibilities

• Be customer-obsessed and consistently enhance the customer experience.
• Deliver exceptional service to support strong CSAT scores.
• Be the first point of call for customers and assist across shop floor departments.
• Help customers find products, advise, and ensure they leave with what they need.
• Process Click & Collect and Home Delivery orders.
• Keep the store neat and well presented throughout the day.

Skills

Customer service

Upselling

Teamwork

Communication

Tools

POS system

Job description

Dunelm is seeking a Sales Assistant - Host for a seasonal, part-time role at our store. You will be on the shop floor, greeting customers, guiding them to items, and assisting with stock checks and home delivery coordination. Your energy will help create memorable shopping experiences and drive sales.

You’ll be trained across tills, stock handling, and customer service to support all store areas, ensuring customers leave with the right products and great impressions.