Seasonal Retail Customer Experience Associate

The TJX Companies, Inc.; Grand Rapids (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Retirement benefits

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a retail associate in Grand Rapids to deliver outstanding customer service, engage with customers, and maintain a clean, organized store environment.

You may support multiple areas as needed, ensuring adherence to operational, merchandising, and loss-prevention standards. You should be able to handle transactions, promote loyalty programs, and collaborate with peers to meet daily goals.

Qualifications

• Excellent customer service skills demonstrated in retail or service roles.
• Strong communication and organizational abilities with attention to detail.
• Able to multi-task and adapt to changes in direction or workload.
• Willingness to work flexible hours to support business needs.

Responsibilities

• Deliver a highly satisfied customer experience through engaging interactions and a clean store environment.
• Ring customer purchases and returns accurately and follow operating procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Assist in store recovery and maintain safety and shrink reduction goals.

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Job description

The TJX Companies, Inc. is seeking a retail associate in Grand Rapids to deliver outstanding customer service, engage with customers, and maintain a clean, organized store environment.

You may support multiple areas as needed, ensuring adherence to operational, merchandising, and loss-prevention standards. You should be able to handle transactions, promote loyalty programs, and collaborate with peers to meet daily goals.