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Join a leading company in retail as a Store Support employee, where you will provide exceptional customer service and assist with sales and returns. Your role includes maintaining store standards and educating customers about fashion trends and store programs. With a focus on team collaboration and customer relationships, this position offers a competitive hourly wage and various employee benefits. Ideal candidates will excel in communication and multitasking in a fast-paced environment.
The ideal Store Support employee has a passion for fashion, is positive, energetic, and enjoys providing excellent customer service at the point of sale.
Assist customers over the phone and at checkout with sales, returns, and other transactions while delivering exceptional customer service.
Keep the service quick, easy, and fun by listening to customer needs and sharing your love for fashion.
Be a great team player by keeping the department "runway ready," including straightening up, light cleaning, and restocking the cash wrap area and sales floor.
Stay informed on key fashion trends and products to assist customers with purchase decisions.
Build relationships with customers by informing them about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
Support other store areas including order fulfillment and order pick-up as needed.
The ability to prioritize multiple tasks and requests in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong organization and follow-through.
A knack for problem solving.
Proficiency with computers and an interest in learning new applications.
The ability to work a flexible schedule based on business needs.
Our employees are our most important asset, reflected in our benefits, which include:
The job posting highlights the most critical responsibilities and requirements. Additional duties and qualifications may apply.
Nordstrom conducts background checks and considers qualified applicants with criminal histories per legal requirements.
Applicants requiring assistance or accommodation should contact the nearest Nordstrom location at www.nordstrom.com.
Legal notices and requirements may vary by state. Review the Career Site FAQ’s for relevant information.
2022 Nordstrom, Inc.
Current employees: To apply, log into Workday, click Careers, then Find Jobs.
The pay range of $16.20 - $16.85 per hour varies by location and is dependent on knowledge, skills, and experience. This position may be eligible for incentives/bonuses, with benefits including 401k, insurance options, PTO, holidays, and more. For details, visit: Nordstrom Benefits Overview. Commission on sales varies by merchandise category.