Seasonal Retail Associate (Winter)

Crystal Bridges - Museum of American Art; Bentonville (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

Crystal Bridges Museum of American Art in Bentonville, Arkansas seeks a Seasonal Retail Associate for on-site operations. You will engage guests, assist with product selection, and process sales while maintaining store merchandising and safety standards.

The role supports events and daily store tasks in a fast-paced museum retail environment. Qualified candidates typically have a high school diploma, 1 year of customer service experience, and familiarity with POS systems to ensure accurate

Qualifications

• High school diploma or equivalent.
• 1 year of related experience in a customer service-oriented field.
• Experience in a retail environment and POS systems.

Responsibilities

• Provide friendly guest engagement and assist with product selection and purchases.
• Process transactions and reconcile the assigned cash drawer at the end of each shift.
• Maintain store appearance, merchandising, pricing, and labeling.
• Assist with inventory counts and back-stock organization.
• Support events and programs hosted by the museum.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization.

Job Description:

Job Title: Seasonal Retail Associate

Reports to: Retail Supervisor

FLSA Classification: Non-Exempt

Location: Bentonville, Arkansas (On-site)

Date Reviewed: 10/30/2026

About Crystal Bridges & The Momentary

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission. In June 2026, Crystal Bridges' 114,000 square foot expansion opened to the public, allowing the museum to expand access for all.

The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a 'living room' where community gathers to be inspired, connected, and joyful. The Momentary enriches lives through music, art, and food experiences that inspire creativity, build community, and create joy. You belong here, make the most of this moment.

About The Position

The Seasonal Retail Associate supports daily retail operations and provides welcoming, attentive service to guests at Crystal Bridges and the Momentary. The position contributes to an inviting store environment that surprises and delights guests through exceptional service across all aspects of the sales floor, including guest engagement, sales, product information, merchandising, restocking, and cash handling.

The Seasonal Retail Associate works collaboratively with store leadership and team members to maintain product and visual standards, support daily store processes, and assist with retail activities during museum events and programs.

Success in this role requires a friendly, engaging, and welcoming approach and the ability to work efficiently in a fast-paced retail environment, along with strong customer service and communication skills, attention to detail, and the ability to manage multiple priorities.

Essential Duties and Responsibilities

Guest Engagement and Sales

Deliver a positive, friendly experience by engaging the guest through conversation and service. Enhance the guest experience by focusing on customers and sales.

Assist guests with product selection and provide information about merchandise, artists, and makers to support purchasing decisions.

Respond to guest questions and concerns and refer issues requiring additional assistance or approval to store leadership.

Support personalized and framed art print orders from start to finish, communicating with customers and internal teams to ensure timely completion.

Proactively seek and obtain information regarding museum policies/promotions, activities, and events to provide a high level of guest engagement.

Become familiar with museum buildings, grounds, the overall Crystal Bridges Campus for Art and Wellness, and the surrounding community to provide appropriate information and direction to guests.

Support retail activities during museum events and programs.

Store Operations and Merchandising

Participate in the processing of new shipments and help the team keep receiving and back stock areas clean and organized.

Replenish sales floor merchandise and ensure products are accurately priced and labeled.

Assist with inventory counts and report merchandise discrepancies or damage to store leadership.

Support loss prevention efforts by monitoring merchandise and reporting concerns in accordance with established procedures.

Maintain a safe store environment and promptly report hazards or safety concerns.

Uphold store merchandising and cleanliness standards.

Support sales by assisting in merchandising and display projects.

Process transactions accurately and reconcile the assigned cash drawer at the end of each shift in accordance with established cash handling procedures.

Assist with store opening and closing tasks as assigned.

Maintain reliable and punctual attendance and report to scheduled shifts prepared to perform assigned responsibilities.

Perform other duties and responsibilities as assigned to support evolving organizational needs.

Qualifications and Requirements

Education and Experience

High school diploma or equivalent.

1 year of related experience and/or training in a customer service-oriented field.

Previous experience in a retail environment preferred.

Experience with point-of-sale (POS) systems.

Skills and Abilities

Strong interpersonal skills and the ability to interact politely and effectively with a wide range of