Seasonal Retail Associate: Merch & Customer Experience

The TJX Companies, Inc.; Milford (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

Marshalls at The TJX Companies, Inc. in Milford, CT seeks team members to deliver outstanding customer service, operate the sales floor, and support promotions and credit/loyalty programs.

You’ll help maintain store standards and safety while assisting customers with purchases and returns. The role emphasizes teamwork, adaptability, and adherence to company policies, with a starting hourly pay range and comprehensive benefits.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Strong communication

Multi-tasking

Attention to detail

Flexibility

Job description

Marshalls at The TJX Companies, Inc. in Milford, CT seeks team members to deliver outstanding customer service, operate the sales floor, and support promotions and credit/loyalty programs.

You’ll help maintain store standards and safety while assisting customers with purchases and returns. The role emphasizes teamwork, adaptability, and adherence to company policies, with a starting hourly pay range and comprehensive benefits.