Seasonal Retail Associate - Flexible Hours & Customer Focus

belk; Durham (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Belk in Durham, NC is hiring seasonal team members across Sales, Support, Fragrances, Store Fulfillment, and more. You’ll help deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience for every customer.

As a Seasonal team member, you may greet customers, assist with transactions, or support behind-the-scenes processes to meet store goals, foster loyalty, and build repeat business.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to communicate clearly and professionally with customers and team.
• Comfortable using technology and devices on the sales floor.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Store objectives

Communication

Technology fluency

Flexibility

Team collaboration

Job description

Belk in Durham, NC is hiring seasonal team members across Sales, Support, Fragrances, Store Fulfillment, and more. You’ll help deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience for every customer.

As a Seasonal team member, you may greet customers, assist with transactions, or support behind-the-scenes processes to meet store goals, foster loyalty, and build repeat business.