Seasonal Retail Associate — Flexible Hours, $11/hr

Five Below; Ankeny (IA); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is a dynamic, value-driven retailer with over 1,900 stores nationwide. We hire to create a WOW experience for customers and a positive, energetic team environment where associates empower each other.

This role emphasizes friendly service, product knowledge, and adaptability across busy shifts. As part of our store team, you’ll greet customers, answer questions, and guide purchases while maintaining a clean, organized sales floor.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Customer focus

Tech-savvy

Problem solving

Team player

Flexible schedule

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is a dynamic, value-driven retailer with over 1,900 stores nationwide. We hire to create a WOW experience for customers and a positive, energetic team environment where associates empower each other.

This role emphasizes friendly service, product knowledge, and adaptability across busy shifts. As part of our store team, you’ll greet customers, answer questions, and guide purchases while maintaining a clean, organized sales floor.