Seasonal Retail Associate - Fast, Friendly Service

Kohl's; Tacoma (WA); On-site; USD 23,000 - 34,000; Part time

Job summary

Kohl’s is hiring for roles that focus on delivering excellent customer service at the point of sale and in customer services processes. The job emphasizes fast, courteous service, efficient transactions, and a strong customer experience.

Training support for new hires is included, with daily service processes and team collaboration a core part of the role. Ideal candidates are flexible in availability, with no retail experience required, and must be 16 or older.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Job description

Kohl’s is hiring for roles that focus on delivering excellent customer service at the point of sale and in customer services processes. The job emphasizes fast, courteous service, efficient transactions, and a strong customer experience.

Training support for new hires is included, with daily service processes and team collaboration a core part of the role. Ideal candidates are flexible in availability, with no retail experience required, and must be 16 or older.