Seasonal Retail Associate: Fast Checkout & Customer Help

michaels; East Aurora (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels in East Aurora, NY is seeking a Store Team Member to deliver friendly customer service, assist customers in locating products, and ensure a fast checkout experience. You will help with truck unload, stocking, planograms, and store recovery to keep the store well-merchandised and in-stock.

The role involves assisting with BOPIS/SFS, promoting rewards and Private Label Credit Card enrollments, and following SOPs.

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs and enrollments
• Educate customers on VOC surveys
• Assist with BOPIS and SFS Omni channel processes
• Participate in truck unload, stocking, and planogram processes
• Maintain in-stock store through merchandise recovery and returns workflow
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Interacting respectfully with customers and teammates; model company values
• Cross-train in Custom Framing selling and production
• Perform other duties as assigned

Skills

Customer service

Cash handling

Sales support

Communication

Tools

POS system

Cash register

Job description

Michaels in East Aurora, NY is seeking a Store Team Member to deliver friendly customer service, assist customers in locating products, and ensure a fast checkout experience. You will help with truck unload, stocking, planograms, and store recovery to keep the store well-merchandised and in-stock.

The role involves assisting with BOPIS/SFS, promoting rewards and Private Label Credit Card enrollments, and following SOPs.