Seasonal Retail Associate - Customer Service

belk; Cullman (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Seasonal team members deliver excellent service, drive sales, and support store operations to ensure a positive shopping experience for every customer.

You will greet customers, process transactions, assist with returns, and help with store fulfillment, pricing, and merchandising while staying informed on products and promotions.

Qualifications

• Experience delivering friendly, personalized customer service.
• Willingness to learn products, promotions, and store policies.
• Ability to adapt to changing priorities and busy periods.
• Comfort with mobile devices and Windows-based systems.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership and initiative in achieving goals and priorities.
• Greet and assist customers with a welcoming, personalized service.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Support store operations including fulfillment, curbside pickup, pricing and merchandising.
• Maintain selling areas, signage, fitting rooms, and cleanliness through daily recovery.
• Leverage training tools, stay informed on products, promotions and policies.
• Contribute to a positive store culture by sharing knowledge with teammates.
• Follow asset protection and safety procedures to minimize risk.

Skills

Customer service

Ownership

Communication

Tech savviness

Flexible schedule

Physical stamina

Job description

Belk is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Seasonal team members deliver excellent service, drive sales, and support store operations to ensure a positive shopping experience for every customer.

You will greet customers, process transactions, assist with returns, and help with store fulfillment, pricing, and merchandising while staying informed on products and promotions.