Seasonal Retail Associate — Customer Experience Focus

MINISO USA; Texas; On-site; USD 17,000 - 21,000; Part time

Job summary

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service and maintain attractive store presentation during peak seasons. You will assist customers, answer questions, and process purchases while supporting daily sales operations and visual merchandising standards.

The role requires a high school diploma or equivalent, retail experience preferred, and flexibility to work weekends, holidays, and evenings. Pay ranges from $12 to $15 per hour.

Qualifications

• Ability to engage with customers in a friendly, helpful, and professional manner.
• Strong verbal communication skills for clear and effective customer interactions.
• Willingness to work a flexible schedule, including weekends, holidays, and evenings as needed.
• Adheres to store policies and procedures.
• Supports management with additional tasks as assigned.
• Maintains a professional and respectful demeanor with customers and colleagues.
• Demonstrates reliability through consistent attendance and punctuality.

Responsibilities

• Greet customers warmly and deliver a friendly, engaging shopping experience.
• Answer product questions, provide suggestions, and assist customers in locating merchandise.
• Process customer inquiries, returns, and exchanges according to store policy.
• Maintain a clean, organized, and visually appealing sales floor.
• Replenish inventory, restock shelves, and ensure product availability.
• Operate the cash register accurately and efficiently.
• Handle cash, credit, and other payment transactions while maintaining accuracy and preventing errors.
• Promote and enroll customers in the MINISO Membership Program.
• Use POS systems to apply promotions and check inventory as needed.
• Follow all store policies, procedures, and safety guidelines.
• Support team members and management with additional assigned tasks.
• Maintain a professional, respectful, and collaborative attitude at all times.

Skills

Customer service

Verbal communication

Reliability

Punctuality

Teamwork

Flexibility

Education

High School Diploma or equivalent

Job description

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service and maintain attractive store presentation during peak seasons. You will assist customers, answer questions, and process purchases while supporting daily sales operations and visual merchandising standards.

The role requires a high school diploma or equivalent, retail experience preferred, and flexibility to work weekends, holidays, and evenings. Pay ranges from $12 to $15 per hour.