Seasonal Sales Associate — Exceptional Customer Experience

Miniso; Kokomo (IN); Hybrid; USD 16,000 - 23,000; Part time

Job summary

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service, keep the sales floor inviting, and support daily operations during peak seasons. You will assist customers, handle transactions, and participate in visual merchandising to reflect brand standards.

The role emphasizes friendly communication, reliable attendance, and flexibility to work weekends, holidays, and evenings. Prior retail experience is preferred, and a high school diploma is required.

Qualifications

• Ability to engage with customers in a friendly, helpful, and professional manner.
• Strong verbal communication skills for clear and effective customer interactions.
• Willingness to work a flexible schedule, including weekends, holidays, and evenings as needed.
• Adheres to store policies and procedures.
• Supports management with additional tasks as assigned.
• Maintains a professional and respectful demeanor with customers and colleagues.
• Demonstrates reliability through consistent attendance and punctuality.

Responsibilities

• Greet customers warmly and deliver a friendly, engaging shopping experience.
• Answer product questions, provide suggestions, and assist customers in locating merchandise.
• Process customer inquiries, returns, and exchanges according to store policy.
• Operate the cash register accurately and efficiently; handle payments with accuracy.
• Promote and enroll customers in the MINISO Membership Program.
• Use POS systems to apply promotions and check inventory as needed.
• Maintain a clean, organized, and visually appealing sales floor.
• Replenish inventory, restock shelves, and ensure product availability.
• Support execution of visual merchandising guidelines to reflect brand standards.
• Follow all store policies, procedures, and safety guidelines.
• Maintain a professional, respectful, and collaborative attitude at all times.
• Demonstrates reliability through consistent attendance and punctuality.

Skills

Customer engagement

Verbal communication

Flexible schedule

Policy adherence

Team support

Professionalism

Reliability

Education

High school diploma

Retail sales experience

Job description

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service, keep the sales floor inviting, and support daily operations during peak seasons. You will assist customers, handle transactions, and participate in visual merchandising to reflect brand standards.

The role emphasizes friendly communication, reliable attendance, and flexibility to work weekends, holidays, and evenings. Prior retail experience is preferred, and a high school diploma is required.