Seasonal Retail Associate — Customer Experience Champion

The TJX Companies, Inc.; Olive Branch (MS); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid time off

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a retail associate in Olive Branch, MS, to deliver a highly satisfying customer experience and uphold store standards.

You may work across areas to support the business, assisting customers with purchases, returns, and loyalty programs while maintaining a clean, organized sales floor. We value strong communication, adaptability, and teamwork, with a flexible schedule and opportunities to grow within TJX’s family of brands.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational abilities.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service excellence

Communication skills

Attention to detail

Teamwork

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking a retail associate in Olive Branch, MS, to deliver a highly satisfying customer experience and uphold store standards.

You may work across areas to support the business, assisting customers with purchases, returns, and loyalty programs while maintaining a clean, organized sales floor. We value strong communication, adaptability, and teamwork, with a flexible schedule and opportunities to grow within TJX’s family of brands.