Seasonal Retail Associate: Customer Experience

The TJX Companies, Inc.; San Clemente (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in San Clemente for a store associate role focused on delivering excellent customer service and maintaining a clean, organized store environment. The role may involve cross-training across areas to support business needs and promoting credit and loyalty programs.

Applicants should have strong communication skills, be able to multitask, and adapt to changes in direction. A team-oriented approach and retail experience are valued in this position.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer service principles.
• Maintain a clean, organized store environment and adhere to standards.
• Cross-train to work in multiple areas to support business needs.
• Ring customer purchases/returns accurately and count change according to procedures.
• Promote credit and loyalty programs.
• Support store recovery and safety initiatives.
• Participate in loss prevention measures.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Teamwork

Job description

The TJX Companies, Inc. is hiring at HomeGoods in San Clemente for a store associate role focused on delivering excellent customer service and maintaining a clean, organized store environment. The role may involve cross-training across areas to support business needs and promoting credit and loyalty programs.

Applicants should have strong communication skills, be able to multitask, and adapt to changes in direction. A team-oriented approach and retail experience are valued in this position.