Seasonal Retail Associate: Customer Experience

Hybrid Promotions LLC; Oceanside (CA); Presencial; USD 23 000 - 26 000; Tempo parcial

Resumo da oferta

Brixton is seeking a confident, enthusiastic Sales Associate (temporary) who is passionate about creating customer loyalty, delivering an exceptional brand experience, and building lasting relationships both for Brixton and within the store. You will be the voice of the brand, engaging customers through authentic conversations and showcasing our original, innovative products.

This temporary role supports our stores during the peak season with shifts 4–8 hours, 3 days a week, including at least

Qualificações

• High school diploma or GED preferred.
• Must be at least 18 years old.
• Preferably have previous retail and/or customer service experience.
• Ability and flexibility to work nights, weekends, store openings & closings, and holidays due to store needs.
• Energetic, positive and passionate about Brixton.
• Strong communication and time management skills.
• Proven ability to provide a superior customer experience and drive customer loyalty.

Responsabilidades

• Consistently maintains 100% customer focus, delivering exceptional service with every interaction.
• Brings an optimistic presence to the team, fostering collaboration while building strong customer relationships that drive loyalty.
• Creates an inviting and inspiring store experience by modeling great customer service behavior and delivering personalized support.
• Contributes to a sense of pride and loyalty in the store through a positive attitude and commitment to brand values.
• Drives results by staying aware of and accountable to both individual and store goals.
• Ensures products are well-stocked, organized, and presented in an appealing and accessible way for customers.
• Maintains a clean, well-recovered, and customer-ready sales floor and back-of-house, in line with brand standards.
• Thrives in a fast-paced retail environment by offering creative solutions and tailored inspiration to meet customer needs.
• Demonstrates strong product knowledge, staying up to date on merchandise, promotions, and store policies to confidently answer customer questions.
• Provides thoughtful recommendations based on each customer’s preferences, needs, and style.
• Cultivates a warm and inviting atmosphere that reflects the store’s vision through authentic, approachable customer interactions.
• Operates the register with accuracy, including handling cash, processing credit cards, and supporting opening/closing procedures as needed.
• Assists with merchandise upkeep by straightening, restocking, dusting, and maintaining display areas, while contributing to visual merchandising and in-store displays.
• Locates requested items quickly and efficiently to enhance the customer shopping experience.
• Handles returns, exchanges, and refunds professionally, with a focus on timeliness and customer service.

Conhecimentos

Customer service

Cash handling

Communication

Time management

Teamwork

Flexibility

Sales mindset

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Brixton is seeking a confident, enthusiastic Sales Associate (temporary) who is passionate about creating customer loyalty, delivering an exceptional brand experience, and building lasting relationships both for Brixton and within the store. You will be the voice of the brand, engaging customers through authentic conversations and showcasing our original, innovative products.

This temporary role supports our stores during the peak season with shifts 4–8 hours, 3 days a week, including at least