Seasonal Retail Associate

Canada Goose; Chicago (IL); On-site; USD 28,240 - 32,373; Part time

Benefits offered by this job

Comprehensive Total Rewards Program

Opportunities for career growth

Goose Rewards & ICON Rewards

Paid volunteer time

Support for physical and mental health

Job summary

Canada Goose is hiring Seasonal Retail Associates for their Chicago location. The positions are part-time, aimed at providing outstanding customer service and embodying the brand's values. Candidates should possess prior retail experience, availability on weekends and holidays, and a passion for customer engagement.

The role includes achieving sales targets, maintaining store standards, and providing expert product recommendations. Join a brand rooted in Canadian heritage and enjoy competitive rewards and career growth opportunities.

Qualifications

• Minimum 1-2 years of retail experience in a customer-focused environment.
• Open availability to work weekends and holidays.
• Strong communication and interpersonal skills.
• Self-motivated with good time management skills.

Responsibilities

• Achieve personal sales and performance targets.
• Maintain store cleanliness and organization.
• Advise customers on product recommendations.
• Utilize point of sale (POS) systems in compliance with standards.

Skills

Customer service

Retail experience

Time management

Communication skills

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Job description

Location

Chicago Retail Address: 800 N. Michigan Avenue Chicago, Illinois 60611 United States of America

Position Overview

We’re on the lookout for enthusiastic Seasonal Retail Associates to join our team for the holiday season (August - February)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.

The part‑time Seasonal Retail Associate is responsible for supporting the store in delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, helping bring the guest journey to life. You consistently operate at the highest level, always demonstrating a passion for the customer. Ultimately, you collaborate with your team to ensure a seamless customer journey and are a steward of Canada Goose’s values and culture.

What You’ll Do

• Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
• Assist in driving key performance indicators (KPIs) and selling metrics—such as conversion, average dollar per transaction, average unit retail, and units per transaction—through the introduction of new, underperforming, and strategic product categories to customers.
• Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a seamless customer experience.
• Advise customers on product recommendations through expert product knowledge and cross‑department partnership.
• Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards while following all other standard operating procedures with excellence.
• Actively seek feedback to improve performance and cultivate personal and professional growth.

Let’s Talk About You

• Minimum 1‑2 years of retail experience, preferably in a customer‑focused, high‑touch retail environment.
• Prior work experience with luxury or premium brands in high volume locations.
• Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
• Self‑motivated and able to work independently while demonstrating strong time management, organization, and multi‑tasking skills, with the awareness of seeking guidance when needed.
• Good understanding of store operations, including efficient shipment processing skills.
• Excellent communication and interpersonal skills with high attention to detail and adaptability.
• Basic computer skills in Microsoft Office, specifically Word and Excel.
• Multilingual skills are a plus.

What’s in it For You

• A company built on Canadian roots and heritage.
• Your work is recognized with a comprehensive and competitive Total Rewards Program.
• Opportunities for career growth through numerous internal and external programs.
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards.
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about.
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
• Inspiring leaders and colleagues who will lift you up and help you grow.

Hourly Range

$20.50 - $23.50 / hour

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require any interview accommodation for your interview, please e‑mail us at [e-mail].