Seasonal Retail Associate

Canada Goose; Columbus (OH); On-site; USD 26,863 - 30,307; Part time

Benefits offered by this job

Total Rewards Program

Goose Rewards & ICON Rewards

Volunteer time & donation matching

Job summary

Canada Goose is seeking a Seasonal Retail Associate for our Cherry Creek store in Denver, CO. The role supports delivering highly engaging customer journeys and upholding the warm, luxury experience the brand is known for during the busy holiday season.

The position emphasizes product knowledge, exceptional guest service, and a collaborative team approach to meet sales targets while maintaining store standards and efficient shipment processing.

Qualifications

• Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch environment.
• Prior work experience with luxury or premium brands in high-volume locations.
• Open availability to work Friday through Sunday and all holidays, with flexible retail hours including evenings.
• Self-motivated and able to work independently with strong time management and multitasking skills.
• Good understanding of store operations, including shipment processing and inventory handling.

Responsibilities

• Achieve or exceed personal sales and KPIs that drive store results.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Contribute to a positive store environment through effective communication and teamwork.
• Advise customers on product recommendations through expert knowledge.
• Utilize POS systems and operational tools in line with company standards.
• Seek feedback to improve performance and growth.
• Maintain physical standards, cleanliness, stockroom organization, and replenishment of the sales floor.

Skills

Retail experience

Customer service

Product knowledge

Communication

Teamwork

Tools

POS systems

Microsoft Office (Word/Excel)

Job description

Location: Cherry Creek, Colorado, USA Address: 3000 E 1st Ave Denver, Colorado 80206 United States of America

Job Title: Seasonal Retail Associate

Position Overview

We're on the lookout for enthusiastic Seasonal Retail Associates to join our team for the holiday season (September - February)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.

Summary of Position

The part-time Seasonal Retail Associate is responsible for supporting the store in delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, helping bring the guest journey to life. You consistently operate at the highest level, always demonstrating a passion for the customer. Ultimately, you collaborate with your team to ensure a seamless customer journey and are a steward of Canada Goose's values and culture.

What You’ll Do

• Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
• Assist in driving key performance indicators (KPIs) and selling metrics - such as conversion, average dollar per transaction, average unit retail, and units per transaction through the introduction of new, underperforming, and strategic product categories to customers.
• Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a seamless customer experience.
• Advise customers on product recommendations through expert product knowledge and cross-department partnership.
• Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards while following all other standard operating procedures with excellence.
• Actively seek feedback to improve performance and cultivate personal and professional growth.

Let's Talk About You

• Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
• Prior work experience with luxury or premium brands in high volume locations.
• Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
• Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills, with the awareness of seeking guidance when needed.
• Good understanding of store operations, including efficient shipment processing skills.
• Excellent communication and interpersonal skills with high attention to detail and adaptability.
• Basic computer skills in Microsoft Office, specifically Word and Excel.
• Multilingual skills are a plus.

What's in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

Hourly Range

$19.50 - $22.00 / hour

About the salary range

We're committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.

Equal Opportunity Statement

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at [e-mail].

Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story.

At Canada Goose, you'll find purpose in keeping the planet cold and the people on it warm. As part of our team, you'll embrace your inherent responsibility to give back, protect our environment, and make a meaningful impact—all while experiencing that unique 'Canadian Warmth' that defines our culture.

Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking. We embrace diversity in all its forms and definition and strive to remove barriers to create an inclusive culture and equitable workplace where everyone can live authentically, every day and in every situation.