Seasonal Retail Ambassador: Sustainable, Customer-Focused

rothys.com; Honolulu (HI); On-site; USD 25,000 - 26,000; Part time

Job summary

Rothy’s is seeking a Seasonal Retail Ambassador in Honolulu, HI (Ala Moana) to deliver exceptional customer experiences and embody the brand values on the sales floor. You will build meaningful connections with customers, drive sales through service, and support a welcoming, inclusive store culture.

The role emphasizes customer-focused service with limited operational tasks to keep the store well-maintained.

Qualifications

• Previous retail or customer service experience preferred.
• Strong communication skills and the ability to build genuine customer connections.
• A passion for service and the drive to achieve personal and team sales goals.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays)
• Ability to stand/walk an entire shift
• Ability to lift, push carry or otherwise move up to 25 lbs
• Ability to frequently bending, reaching, stretching, and safely use ladders and step stools
• Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Customer service

Communication

Clienteling

Job description

Rothy’s is seeking a Seasonal Retail Ambassador in Honolulu, HI (Ala Moana) to deliver exceptional customer experiences and embody the brand values on the sales floor. You will build meaningful connections with customers, drive sales through service, and support a welcoming, inclusive store culture.

The role emphasizes customer-focused service with limited operational tasks to keep the store well-maintained.