Seasonal Reservation Staff Echo Canyon

Fremont Economic Development Corporation; Colorado; On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Hourly pay starting at $15.50+ per hr

Retirement plan

Employee discounts

Free rafting & activity discounts

Dynamic work environment

Flexible shifts

Job summary

Echo Canyon River Expeditions & Royal Gorge Cabins is seeking seasonal Guest Services Team Members to help guests this summer. Responsibilities include assisting with rafting and lodging reservations, checking in guests, and providing retail support.

Excellent communication and reliability are required, with preference for hospitality experience. The role offers hourly pay starting at $15.50+ per hour, with retirement contributions, employee discounts, and access to activities like rafting and

Qualifications

• Excellent communication skills, clear and friendly.
• Intermediate computer proficiency and willingness to learn new systems.
• Reliability and punctuality in a fast-paced environment.
• 1+ year hospitality or customer service preferred.

Responsibilities

• Provide guest service over the phone and in person.
• Assist guests with rafting and lodging reservations.
• Handle guest transactions in retail and suggest options.
• Be punctual and dependable to keep operations running smoothly.

Skills

Customer service

Communication

Computer skills

Reliability

Job description

Join Our Team at Echo Canyon River Expeditions & Royal Gorge Cabins!

We’re looking for seasonal Guest Services Team Members to help create unforgettable experiences for our guests this summer! If you’re friendly, enthusiastic, and ready for an exciting, fast-paced role, we want you on our team. This is the perfect opportunity to spend your summer surrounded by nature while providing exceptional service to our guests.

• Seasonal Position: Start in late April or May through August or September (based on your availability)
• Responsibilities: Assist with rafting and lodging reservations, check-in guests, and provide retail support

What We Offer:

• Hourly Pay: Starting at $15.50+ per hour based on experience
• Retirement Plan: Employer contribution to your future
• Employee Discounts: On lodging, whitewater rafting, restaurant, and retail
• Free Rafting and discounts on other thrilling activities (ATV tours, ziplining, Royal Gorge Bridge and Park)
• Dynamic Work Environment: Fast-paced and energetic-no two days are the same!
• Flexible Shifts : Opportunity to work weekends, holidays, and evenings

Key Responsibilities:

• Guest Service: Provide top-notch customer service over the phone and in-person
• Reservations: Assist guests with rafting and lodging reservations
• Retail: Handle guest transactions and offer helpful recommendations
• Punctuality & Reliability: Be on time and dependable, ensuring our operations run smoothly

Job Requirements:

• Excellent Communication Skills: You’re a clear and friendly communicator
• Intermediate Computer Proficiency: Comfortable with technology and learning new systems
• Reliability: Must be punctual and ready to work in a team-oriented environment
• Preferred Experience:
  • 1+ years of hospitality or customer service experience
  • Strong customer service skills

Physical Requirements:

• Ability to stand, walk, kneel, bend, stoop, and squat repetitively
• Ability to sit in an office environment for extended periods
• Ability to lift up to 50 pounds
• Please note: A background check will be conducted for all applicants.