Seasonal Remote Vermont Customer Service Pro

Poppy Bank; Clarendon (VT); Remote; USD 19,000 - 23,000; Full time

Benefits offered by this job

Year-round opportunities

Equipment provided

Flexible hours

Job summary

The Vermont Country Store is seeking seasonal Customer Service Representatives to help customers find products from our catalog or online store. Many roles offer remote work from Vermont, with some in our Rutland call center.

Training provided, equipment supplied for remote staff, and flexible hours during peak seasons. Responsibilities include answering calls, handling orders, answering product questions, and building relationships with customers.

Qualifications

• Experience delivering friendly and helpful customer service over the phone or online.
• Ability to learn product details and assist customers with orders.
• Strong communication and active listening skills.

Responsibilities

• Answer customer calls to assist with placing orders from catalog or online store.
• Answer questions about products and orders.
• Become knowledgeable about products offered by The Vermont Country Store.
• Build relationships and engage customers during calls.

Skills

Customer service

Phone support

Tools

Laptop

Monitor

Keyboard

Job description

The Vermont Country Store is seeking seasonal Customer Service Representatives to help customers find products from our catalog or online store. Many roles offer remote work from Vermont, with some in our Rutland call center.

Training provided, equipment supplied for remote staff, and flexible hours during peak seasons. Responsibilities include answering calls, handling orders, answering product questions, and building relationships with customers.