Seasonal PT Brand Ambassador

Ralph Lauren Corporation; Gloucester Township (NJ); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player seeks passionate Part-Time Brand Ambassadors to deliver exceptional customer experiences. This role prioritizes a customer-first mindset, fostering inclusivity and collaboration. As a Brand Ambassador, you'll motivate sales, support innovative shopping methods, and maintain store standards. This position serves as an entry point for future leadership opportunities, making it perfect for those eager to grow their careers in a dynamic retail environment. Join a team that values diverse voices and perspectives while promoting a culture of belonging.

Qualifications

• Retail experience in a high-volume environment preferred.
• Effective communication with customers and team members.

Responsibilities

• Motivate to drive daily sales and achieve goals.
• Build and nurture customer relationships and networks.
• Support alternative purchasing options and enhance product discovery.

Skills

Effective communication skills

Customer relationship building

Sales floor navigation

Retail experience

Education

High School Diploma

Tools

Digital tools for sales

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed through a wide range of products, brands, and international markets. The company's brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, among others, making it one of the most recognized families of consumer brands worldwide.

At Ralph Lauren, we aim to unite and inspire our community and those we serve by amplifying diverse voices and perspectives, fostering a culture of belonging, inclusion, and fairness. We promote inclusion through Talent, Education & Communication, Employee Groups, and Celebration initiatives.

Position Overview

Part-Time Brand Ambassadors prioritize a customer-first mindset and are passionate about providing personalized, inspiring shopping experiences that exceed expectations. Success is achieved by being a team player who is curious, resourceful, and committed to inclusivity. Brand Ambassadors are the entry point to future leadership roles within Ralph Lauren, offering opportunities to advance your career.

Key Responsibilities

• Motivate to drive daily sales and achieve weekly and monthly goals.
• Focus on the customer to proactively drive business decisions.
• Support company initiatives and participate in team training.
• Utilize innovative shopping methods and new technologies to enhance sales.
• Represent and uphold the customer experience standards in-store.
• Deliver consistent service aligned with RL brand expectations and store vision.
• Champion RL core values and foster a collaborative environment centered on the customer.
• Build and nurture customer relationships and networks.
• Provide ongoing feedback to management on successes and areas for improvement.
• Support alternative purchasing options like Gladly, Click to Zoom, JRNI, and Ship to Home.
• Enhance product discovery through digital tools like QR codes, digital catalogs, and virtual stores.
• Report category opportunities or needs to management.
• Maintain all sales floor and store standards at all times.

Experience, Skills & Knowledge

• Retail or similar industry experience in a high-volume or high-profile environment preferred.
• Effective communication skills with customers and team members.
• Ability to navigate the sales floor, stockroom, and dressing areas; work with chemicals; lift up to 30 lbs.; and climb as needed.
• Capacity to operate registers, stand, and walk for extended periods.
• Flexible schedule availability, including days, evenings, weekends, overnight shifts, and travel as required.
• Ability to develop positive relationships with customers, management, and colleagues.

Ralph Lauren is committed to fair employment practices and will consider qualified applicants with arrest or conviction records in accordance with applicable laws, including fair chance laws.