Seasonal Photo Experience Leader

Cherry Hill Programs, Inc; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Same day pay options

Employee Referral Program

Fast-paced environment

Seasonal opportunities

Exclusive Holiday Perks for You & Your

Family: Santa visit and prints

Job summary

Cherry Hill Programs, Inc. is hiring a Local Manager to lead our holiday photo operations and guest experience at partner venues. You will supervise daily photo operations, drive sales and service excellence, and ensure memorable Santa visits and outstanding guest service from start to finish.

You’ll foster a positive, team-focused environment, create schedules, recruit and train staff, and collaborate with host venues to ensure smooth operations during the busy season.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work approximately 40 hours per week, with additional hours as business needs require.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Job description

Cherry Hill Programs, Inc. is hiring a Local Manager to lead our holiday photo operations and guest experience at partner venues. You will supervise daily photo operations, drive sales and service excellence, and ensure memorable Santa visits and outstanding guest service from start to finish.

You’ll foster a positive, team-focused environment, create schedules, recruit and train staff, and collaborate with host venues to ensure smooth operations during the busy season.