Seasonal Part-Time Sales Associate

Bertrand's Music Enterprises; Pasadena (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Bertrand’s Music is seeking a Seasonal Part-Time Sales Associate to provide excellent service and support during the busy school rental season. This role involves assisting customers with instrument rentals and ensuring a positive shopping experience. Candidates should have a passion for music, strong customer service skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Must be available to attend onboarding.
• Availability to work 15–20 hours per week in July.
• Comfortable working in a fast-paced environment.

Responsibilities

• Greet and assist guests with warmth and enthusiasm.
• Provide excellent product knowledge for rentals and accessories.
• Accurately process sales, rentals, and returns using POS system.

Skills

Passion for music

Customer service skills

Organizational skills

Multitasking

Communication

Tools

POS/cash register systems

Job description

Position Duration:

Mid-June through September 30th

Mandatory Onboarding:

June 13th, 14th, 30th or July 1st (Must be available on one of these dates)

Summary

As a Seasonal Part-Time Sales Associate at Bertrand’s Music, you will help families and students begin or continue their musical journey by providing excellent service and expert support during our busiest time of the year. This role is essential in helping customers find the right rental instruments, accessories, and guidance for the upcoming school year.

This seasonal position requires availability through September 30th, with mandatory onboarding on June 13th, 14th, 30th or July 1st (date selected based on your availability and location). Work begins shortly after onboarding.

Qualifications

• Passion for music and familiarity with Band & Orchestra instruments
• Ability to communicate clearly and positively with customers and coworkers
• Comfortable working in a fast-paced environment, including during school events and evenings
• Team-oriented with strong organizational and multitasking skills
• Must be available to attend onboarding
• Must be available to work part-time or full-time through September 30th

Requirements

• Availability to work 15–20 hours per week in July, with the option to increase up to 40 hours per week in August/September
• Excellent customer service skills and a positive, professional attitude
• Ability to follow through with assigned tasks and prioritize under pressure
• Basic familiarity with accounting and POS/cash register systems
• Willingness to learn and uphold Bertrand’s Music’s values and standards
• Mandatory onboarding attendance
• Part-time or full-time availability through September 30th

Responsibilities

• Greet and assist guests with warmth and enthusiasm
• Provide excellent product knowledge and service for Band & Orchestra rentals and accessories
• Maintain clean, organized, and well-stocked merchandise displays
• Accurately process sales, rentals, and returns using our POS system
• Collaborate with team members to ensure a smooth in-store experience for customers
• Support off-site events as needed, including school nights and weekend promotions
• Help educate customers about instrument care, product options, and rental processes
• Uphold high standards of cleanliness, safety, and store presentation
• Contribute to a positive, music-loving environment every day