Seasonal Outreach Case Manager, Hamden Warming Center

Columbus House, Inc; Hamden (CT); On-site; USD 32,000 - 45,000; Full time

Job summary

Columbus House, Inc. in Hamden, CT, is seeking a dedicated Full-Time Seasonal Warming Center Case Manager from December 1, 2026 to March 31, 2027.

You will connect adults experiencing homelessness with essential services, coordinate community resources, and maintain case records for timely HMIS documentation. Qualified candidates have a BA degree or 3+ years in human services, strong communication and organizational skills, and a valid driver’s license.

Qualifications

• BA Degree in related field or minimum 3 years' exp. in human services or related fields.
• Excellent organizational and time management skills with a deadline-oriented mindset.
• Strong written and oral communication skills employing the English language.
• Able to use substance abuse, mental health, and social services providers.
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics.
• Valid driver’s license with a good driving history.

Responsibilities

• Provide Service Linkages: Connect clients with appropriate social services, mental health treatment, substance use services, educational opportunities, vocational programs, recreational activities, and spiritual support services in the Hamden area.
• Coordinate Community Services: Collaborate with community agencies, social service providers, and other professionals to coordinate care, facilitate referrals, and ensure clients have access to the resources necessary to meet their needs.
• Participate in Meetings: Attend weekly and monthly agency, program, and network meetings to support communication, collaboration, and effective service delivery.
• Maintain Case Records and Documentation: Monitor assigned cases and complete all required documentation and charting in accordance with Columbus House policies and applicable funder requirements. Ensure timely and accurate data entry into the HMIS and Case Worthy database, as applicable.
• Conduct Outreach and Engagement: Provide targeted outreach and in-reach services at the Columbus House warming center at least four times per week. Maintain flexibility to meet program needs by engaging individuals who may meet program eligibility criteria and completing First Contact Forms when appropriate.
• Complete Intake and Case Management Activities: Conduct pre-screenings, when applicable, and complete intake and admission procedures, case notes, discharge documentation, behavioral contracts, and other required program documentation.
• Conduct Field Outreach: Engage individuals experiencing homelessness in a variety of community settings and weather conditions, using a respectful, compassionate, and person-centered approach.
• Respond to Outreach Referrals: Respond promptly to encampment-related concerns and outreach requests from the Coordinated Access Network (CAN) and other service providers. Coordinate with the appropriate team members to ensure timely follow-up and service engagement.
• Perform Additional Duties: Carry out other related duties and responsibilities as assigned by the Program Manager or Director.

Skills

Organizational skills

Time management

Written and oral communication

Microsoft Office

Engagement with clients

Trauma-informed care

Driver's license

Education

BA degree or 3 years’ experience in related field

Tools

Microsoft Office

Job description

Columbus House, Inc. in Hamden, CT, is seeking a dedicated Full-Time Seasonal Warming Center Case Manager from December 1, 2026 to March 31, 2027.

You will connect adults experiencing homelessness with essential services, coordinate community resources, and maintain case records for timely HMIS documentation. Qualified candidates have a BA degree or 3+ years in human services, strong communication and organizational skills, and a valid driver’s license.