Seasonal Operations Supervisor: Lead & Optimize Peak Season

DHL Supply Chain; Wilmer (TX); On-site; Confidential; Full time

Job summary

DHL Supply Chain in Wilmer, TX is seeking a dynamic supervisor for a short-term peak-season role. You will supervise daily and weekly operations, lead and develop associates, and ensure we meet customer and site requirements in a fast-paced environment.

You will drive continuous improvement, communicate SOPs, manage workload and staffing, and uphold safety and policy standards. This role emphasizes teamwork, accountability, and delivering quality service during peak season.

Qualifications

• Bachelor’s degree or equivalent experience, preferred.
• Operations background.
• 1-2 years logistics industry experience, preferred.
• 0-3 years experience in lead/supervisor/management role.

Responsibilities

• Direct the daily activity to ensure a safe, secure, clean and fair work environment for associates.
• Ensure associates have access to necessary tools and that tools are inspected and maintained.
• Organize and lead focus on improved productivity by improving processes and efficiency of associate work.
• Collaborate with regional sites to share safety, labor and best practice initiatives.
• Plan, manage, and adjust daily workload and staffing to minimize unplanned overtime.
• Ensure shift/daily/weekly workload planning and volume forecasting routines (staffing, equipment, space).
• Communicate and enforce company policies (safety, accounting, operational, regulatory, admin).
• Maximize quality and productivity by understanding job standards and identifying root cause and corrective action.
• Communicate SOPs and key information during preshift meetings and shift hand-offs.
• Provide a professional environment with external customers and vendors (drivers, dispatchers, customer reps).
• Execute daily customer/vendor contract requirements and identify accessorial activity with necessary documentation.
• Ensure inventory integrity by receiving, picking, shipping, and inventory management.

Skills

Operations management

Team leadership

Logistics

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain in Wilmer, TX is seeking a dynamic supervisor for a short-term peak-season role. You will supervise daily and weekly operations, lead and develop associates, and ensure we meet customer and site requirements in a fast-paced environment.

You will drive continuous improvement, communicate SOPs, manage workload and staffing, and uphold safety and policy standards. This role emphasizes teamwork, accountability, and delivering quality service during peak season.