Seasonal Operations Associate - Westgate Mall Tx

JCPenney; Amarillo (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail company in Amarillo, Texas is seeking a Seasonal Operations Associate to deliver outstanding customer service and support operations prior to store opening. Key responsibilities include engaging with customers, restocking merchandise, and maintaining the stockroom. The ideal candidate should demonstrate problem-solving skills and effective collaboration with team members. A competitive salary range of $12.00 to $15.00 per hour is offered.

Benefits

Medical/dental/vision benefits

Paid vacation/holidays

401(k) with Company match

Employee discounts

Qualifications

• Ability to engage with customers in a fast-paced environment.
• Capable of handling merchandise efficiently.
• Strong teamwork skills and cooperation with coworkers.

Responsibilities

• Navigate the store and assist customers.
• Adjust ticket prices and signage on merchandise.
• Replenish and restock inventory.
• Unload and prepare merchandise shipments.
• Maintain a clean and organized stockroom.
• Fulfill online order pickups.
• Implement merchandise placement strategies.
• Participate in training and learning opportunities.

Skills

Customer Service

Problem-solving

Collaboration

Energy and Urgency

Job description

Overview

Seasonal Operations Associate is a role that creates an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on your work ethic and availability. Apply today!

Primary Responsibilities

• Customer Service – You navigate the store at a fast pace, engage with customers, and provide assistance as the primary point of contact.
• Executes pricing and signing – You can adjust ticket prices and signage on merchandise across the store efficiently.
• Replenish and restock the store – You understand customer needs and pull and prepare merchandise to the floor to ensure the right styles and sizes are available.
• Receive and unload merchandise – You collaborate with coworkers to unload shipments and prepare merchandise in the backroom.
• Backroom standards – You keep the stockroom safe, clean, and organized.
• Online order pickup (jcp.com) – You may be responsible for finding and fulfilling orders placed online.
• Merchandise strategy – You implement leadership plans for merchandise placement and execute them with efficiency while maintaining merchandising standards to deliver an outstanding customer experience.
• Participates in a learning environment – You absorb new information from peers or training materials on merchandise or business processes.

Core Competencies & Accomplishments

Results: Solve problems and make decisions that drive sales, profit, or customer service; perform work efficiently; inspire strong performance in yourself and others.

Ownership: Provide great customer service; collaborate and build positive, inclusive, and respectful relationships; take accountability for actions and outcomes.

Intensity: Proactively seek ways to improve the customer experience; demonstrate confidence to do what is right; act with energy and urgency.

What you get

Pay and Benefits: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates eligible for paid vacation are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, eligibility for other benefits is available; please visit www.yourjcpbenefits.com for details.

About JCPenney

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers\' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop — from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney\'s Newsroom to learn more and follow JCPenney on social platforms.

Pay Range

USD $12.00/Hr - USD $15.00/Hr.