Seasonal Operations Assistant - University Pointe

American Campus Communities; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Seasonal Operations Assistant, where you'll play a vital role in ensuring smooth operations during the busy turnover period. This position offers a unique opportunity to work closely with management and vendors, providing essential support to maintain high standards of property management. Your responsibilities will include assisting with audits, quality checks, and maintaining a welcoming environment for residents and vendors alike. If you thrive in a dynamic setting and are committed to delivering exceptional service, this role is perfect for you.

Qualifications

• Knowledge of maintenance and repairs is essential for this role.
• Ability to use small power/hand tools is required.

Responsibilities

• Assist in preparing units for occupancy during the turnover process.
• Perform quality checks to ensure units are market-ready.
• Maintain property grounds and assist with final walkthroughs.

Skills

Knowledge of maintenance and repairs

Ability to perform housekeeping and cleaning

Understanding of MSDS safety protocols

Ability to drive a golf cart

Job description

Seasonal Operations Assistant - University Pointe

Department: Property Admin

Employment Type: Seasonal - Full Time

Location: University Pointe - Louisville, KY

Reporting To: Property Operations Manager

Compensation: $15.00 / hour

Description

We are seeking a Seasonal Operations Assistant to support the management and maintenance team(s) during our seasonal apartment Turnover period and/or for a special project-based need. This position will work closely with the team and vendors to ensure a smooth process and/or project completion according to ACC policies and procedures.

You will be the liaison between vendors and staff, including but not limited to: unit entry/oversight, collecting daily vendor assignment sheets, basic work order fulfillment, and general unit make-ready tasks. Providing excellent customer service to residents and vendors, and supporting our maintenance team, will be key responsibilities.

Typical Daily Responsibilities:

• Accompany vendors on-site as instructed by community management and/or facilities management.
• Assist in audits and tracking, including key audits, damage walks, vendor completion lists, etc.
• Perform quality checks of completed work to ensure units or project areas are market-ready.
• Assist in preparing units/bedspaces for occupancy during the unit Turnover process, in line with company standards.
• Understand and follow the American Campus key policy.
• Assist with moving, unloading, and storing supplies such as furniture or project materials.
• Complete daily duties outlined in the American Campus Basic Operating Standards and Systems (BOSS) program.
• Maintain property grounds, including trash disposal, vacuuming, sweeping, mopping, pool and amenity area upkeep, power washing, etc., as per BOSS standards.
• Assist with final walkthroughs and touch-ups, including minor cleaning, repairs, or paint touch-ups.
• Participate in routine property or unit inspections.
• Attend all mandatory staff and safety meetings/webinars.

American Campus Culture Commitments:

• Commitment to inclusion, diversity, and equality, with goals driven by empathetic leadership.
• Everyone is encouraged to contribute to maintaining a clean and welcoming environment, regardless of position.
• Represent American Campus positively in all interactions.
• Participation in photographing or recording activities for quality and training purposes is required, in accordance with company policies.

Skills, Knowledge, and Qualifications:

• Knowledge of maintenance, repairs, and make-ready tasks (trash out, cleaning, painting).
• Ability to perform housekeeping, cleaning, and use small power/hand tools.
• Understanding and adherence to MSDS safety protocols for chemical handling.
• Ability to drive a golf cart.