Seasonal Ofuro Attendant

Snow Peak Inc.; Washington (District of Columbia); On-site; USD 35,000 - 45,000; Full time

Job summary

Join Snow Peak as a Laundry and Spa Attendant, where you will play a key role in maintaining the cleanliness of the Ofuro Spa and supporting guests' experiences. With a focus on teamwork, communication, and passion for the outdoors, you'll help create a welcoming environment while embodying the Snow Peak brand values. This position offers an exciting opportunity to work in a dynamic team committed to adventure and quality experiences.

Benefits

Paid time off for qualifying sick leave

Wilderness first aid certification

Annual company retreat and/or camping trip

Public transportation assistance

Bike commuting allowance

Employee Assistance Program (EAP)

Access to outdoor gear discounts

Generous discounts on Snow Peak gear and apparel

Medical coverage with vision

Comprehensive dental insurance

Qualifications

• 1+ years of experience in housekeeping or facilities maintenance, preferably in campground/resort settings.
• Proficient understanding of housekeeping/janitorial practices.
• Ability to work independently and as part of a team.

Responsibilities

• Perform laundry duties and maintain cleanliness of the Ofuro Spa.
• Support daily housekeeping and janitorial operations.
• Ensure facilities meet safety standards and guest expectations.

Skills

Communication

Time Management

Problem Solving

Housekeeping Practices

Education

Pool and Spa Service Certification

Job description

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re serious about play.

At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.

This position might be a good fit for you if you…

• Share a passion for the outdoors and recognize the role it plays in enriching people’s lives.
• Express curiosity and creativity by taking initiative and being resourceful.
• Understand your effect —how your contributions shape the team, the customer experience, and the Snow Peak community.
• Make a memorable impact by being approachable, respectful, responsible, and joyful.
• Value all people for their skills, experience, and unique perspectives.

Purpose

The Laundry and Spa Attendant is an enthusiastic site steward responsible for the daily laundry duties and upkeep of the Ofuro Spa to support the Campfield Facilities team. Reporting to the Campfield Facilities Manager, this Attendant processes laundry and maintains cleanliness of the Ofuro Spa as assigned. The Laundry and Spa Attendant will work independently as well as collaborate with the Facilities Team, Campfield management, and corresponding staff. As a member of the Campfield team, the Attendant is a Snow Peak Brand ambassador and will reflect Snow Peak’s values in every interaction with guests and other staff.

Classification

• Reports To: Campfield Facilities Manager

• Schedule: 40 hours per week, weekend and holiday availability required

Housekeeping/Janitorial Operations

• Perform laundry duties as needed

• Strip Jyubako cabins of all dirty linens and terries

• Support the Facilities Team in daily housekeeping and janitorial operations of Campfield

• Conduct regular cleaning as assigned

• Maintain trash and recycling programs across building and property grounds

• Maintain cleanliness of all areas of the Ofuro Spa to ensure positive guest experiences

• Clean and restock all three bathrooms as needed

• Monitor and clean the floors and all drains

• Monitor and maintain the cleanliness of the patio/yard area

• Maintain cleanliness of the sauna

• Remove and replace dirty terries from the sauna

• Understand and anticipate guest expectations to respond to needs/potential problems

• Ensure facilities maintenance work conforms to specifications and safety standards

• Maintain operational policies and procedures

• Support strategic objectives that fulfill the mission and the goals of the department

Performs other related duties and projects as assigned

Requirements

Education/Certifications

• Pool and spa service certification preferred

Experience

• 1+ years working in housekeeping and/or facilities maintenance, preferably campground/resort

Skills

• Proficient understanding of facilities practices

• Proficient understanding of housekeeping and janitorial practices

• General knowledge of pool/spa facilities operations or willingness to learn

• Excellent verbal communication skills

Abilities

• Ability to learn quickly; creatively solve new problems

• Superior time management skills with a proven ability to efficiently manage time-sensitive priorities

Physical Effort

• Work is performed in, on and around buildings, facilities and grounds, inside and outside in all weather conditions; occasionally works in office operating computers and other office equipment

• Needs adequate vision and hearing, manual dexterity, communication and motor skills to perform the duties of the position, including emergency response situations

• Walks up and down inclines and stairs, over rough, uneven, and slippery terrain or paved surfaces

• Works on ladders, scaffolds, and rooftops

• Reaches above shoulder level and occasionally works on hands and knees

• Bends, stoops, crouches, kneels, crawls, climbs, twists, pushes and pulls in regular performance of duties

• Drives a variety of motorized vehicles

• May sit or stand for long periods of time

• May lift and move up to 50 pounds on a regular basis and up to 100 pounds or more with assistance

• May work in congested work areas, confined spaces and remote locations

• May be exposed to environmental and chemical hazards, allergens, and odors standard to area of assignment, such as high noise, chemicals, and fumes requiring safety controls

• Cleans up and disposes of human-generated waste, animal waste and carcasses

• Frequently interacts with the public

• Uses appropriate safety and personal protective equipment and follows established safety policies, practices and procedures

All of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third-party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel.

In addition, our regular full-time employees are eligible for medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, short and long-term disability insurance, life and AD&D insurance, paid vacation and holidays, and paid family and medical leave.

All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Snow Peak USA is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch – we’d love to connect and see if you could be good for the role.