Seasonal Music Gear Sales & Customer Support

Guitar Center; Manchester (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with company match

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

Guitar Center is seeking a Seasonal Support team member to greet customers, assess needs, and match them with the right products. You will close sales by addressing objections and demonstrating product knowledge, while maintaining store readiness and inventory levels.

This role emphasizes customer service, initiative, and teamwork within a music-centered retail environment. Ideal candidates will work nights, weekends, and holidays, with strong attention to detail and a passion for music.

Qualifications

• Customer service-focused mindset and ability to provide a great customer experience.
• Proactive, able to identify opportunities and take action without prompting.
• Clear, courteous communication with diverse customers and teammates.
• Knowledge of selling techniques and GC certification process.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continual learning through onboarding, certification, and continuing education.
• Assist with tasks to keep the store ready for business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to support future service needs.
• Perform additional duties as assigned.

Skills

Customer Focus

Initiative

Interpersonal Communication

Selling

Job description

Guitar Center is seeking a Seasonal Support team member to greet customers, assess needs, and match them with the right products. You will close sales by addressing objections and demonstrating product knowledge, while maintaining store readiness and inventory levels.

This role emphasizes customer service, initiative, and teamwork within a music-centered retail environment. Ideal candidates will work nights, weekends, and holidays, with strong attention to detail and a passion for music.