Seasonal Mountain Studio Retail Lead Events & Experience

Stio; United States; On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Seasonal gear test allowance

Employee discount

Industry discount

Holiday pay

Job summary

Stio Mountain Studio is seeking a Winter Seasonal Retail Lead to join our Jackson Hole team. You will handle opening/closing tasks, assist with new employee training, and help drive the customer experience in a full-time hourly role.

You’ll manage POS transactions, stock, and visual merchandising, while supporting off-site events and activations to grow brand presence. A driver’s license and strong communication are required.

Qualifications

• Excellent customer service and interpersonal skills required.
• Flexibility to work opening, closing, weekend, nights and holiday season shifts.
• Self-starter proactive with tackling daily tasks, handling customer interactions, and communicating with your managers on a daily basis.
• Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio.
• Ability to work in dynamic, outdoor, and high-energy event environments.

Responsibilities

• Oversee and support all opening and closing duties in the absence of Managers.
• Utilize point of sale (POS) systems to research products and complete transactions.
• Team-oriented and able to maintain a positive attitude.
• Work alongside a team to deliver an exceptional customer experience.
• Multitask while prioritizing the customer experience.
• Coordinate same-day response needs to scheduling coverage.
• Provide feedback and guidance with the team to align with store, service, and role expectations.
• Assisting with event setup, breakdown, and active engagement with attendees of in store and off site events to promote brand awareness and foster community relationships.
• Communicate progress and updates with management during events and provide post event feedback to support continuous improvement.

Job description

Stio Mountain Studio is seeking a Winter Seasonal Retail Lead to join our Jackson Hole team. You will handle opening/closing tasks, assist with new employee training, and help drive the customer experience in a full-time hourly role.

You’ll manage POS transactions, stock, and visual merchandising, while supporting off-site events and activations to grow brand presence. A driver’s license and strong communication are required.