Seasonal Mountain Guest Experience Specialist (Free Season Pass)

MOUNTAIN CAPITAL PARTNERS LLC; Durango (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free season pass for you and dependets

Job summary

Purgatory Resort is seeking an Indoor Guest Services Associate to provide an excellent guest experience across sales, rentals, and retail. You will rotate through all indoor service areas, assisting guests with questions, and delivering a friendly, accurate service.

This seasonal role runs from November to April, with a free season pass for you and your dependents. Strong communication, cash handling, and teamwork are essential in this fast-paced mountain environment.

Qualifications

• Experience in guest service preferred
• Knowledge of resort operations and safety policies
• Basic computer literacy and cash-handling skills

Responsibilities

• Sell lift tickets, season passes, lessons, retail, and rentals using Siriusware POS.
• Provide a welcoming experience and assist guests with questions or issues.
• Aid guests with lost and found and locker rentals.
• Assist with skier drop-off area and carts and ensure proper boot/binding fittings.
• Coordinate with other departments to ensure guest satisfaction.
• Balance the cash drawer at end of shift and document adjustments.
• Keep the work area clean, organized, and well-stocked.
• Provide enthusiastic, professional service throughout shifts.

Skills

Guest service

Communication

Cash handling

Problem solving

Team collaboration

Phone/radio etiquette

Sales

Tools

Siriusware POS

Job description

Purgatory Resort is seeking an Indoor Guest Services Associate to provide an excellent guest experience across sales, rentals, and retail. You will rotate through all indoor service areas, assisting guests with questions, and delivering a friendly, accurate service.

This seasonal role runs from November to April, with a free season pass for you and your dependents. Strong communication, cash handling, and teamwork are essential in this fast-paced mountain environment.