Seasonal Mountain Gear & Guest Service Associate

Vail Resorts; New York, Northern (NY, KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Free employee passes

Free ski lessons

40% retail discounts

401(k) Retirement Plan

Employee Assistance Program

Excellent training and development

Referral Program

Job summary

Vail Resorts is hiring for winter seasonal positions including cooks, drivers, instructors, and more. The company offers high pay, free passes, ski and snowboard lessons, and deep employee discounts. Roles emphasize guest service, product knowledge, and merchandising with opportunities to grow through Epic Service training.

Seasonal employment runs for the 2026/2027 winter season with full-time and part-time shifts. Housing is not provided.

Qualifications

• 1+ years of experience in customer service or retail.
• Ability to communicate clearly and lead others.
• HS Diploma or GED required.
• Flexible schedule including holidays and weekends.
• Ability to stand for extended periods.

Responsibilities

• Provide excellent guest service and product knowledge.
• Outfit guests with the latest outdoor gear.
• Work together with teammates to maintain safety Standards.
• Ensure pricing is accurate and current including any and all promotions.
• Stocks shelves, counters, or tables with merchandise.
• Other duties as assigned.

Skills

Customer service

Communication

Leadership

Time management

Education

HS Diploma or GED

Job description

Vail Resorts is hiring for winter seasonal positions including cooks, drivers, instructors, and more. The company offers high pay, free passes, ski and snowboard lessons, and deep employee discounts. Roles emphasize guest service, product knowledge, and merchandising with opportunities to grow through Epic Service training.

Seasonal employment runs for the 2026/2027 winter season with full-time and part-time shifts. Housing is not provided.