Seasonal Merchandising & Guest Experience Associate

The TJX Companies, Inc.; Birmingham (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays

Job summary

HomeGoods, part of The TJX Companies, Inc., is hiring at our Birmingham, AL store. You will deliver a highly satisfied customer experience, embody customer service principles, and help maintain a clean, organized sales floor.

You may be cross-trained to work in multiple areas to support the business. We offer a starting pay range of USD $12.75 to $13.25 per hour, flexible scheduling, associate discounts, and benefits.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to adapt to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodations
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods, part of The TJX Companies, Inc., is hiring at our Birmingham, AL store. You will deliver a highly satisfied customer experience, embody customer service principles, and help maintain a clean, organized sales floor.

You may be cross-trained to work in multiple areas to support the business. We offer a starting pay range of USD $12.75 to $13.25 per hour, flexible scheduling, associate discounts, and benefits.