Seasonal Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Rockwall (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

EAP

Paid holidays

Bereavement leave

Health insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Rockwall, TX is seeking a customer-focused store associate to deliver a highly satisfying shopping experience and uphold store standards. The role involves engaging with customers, processing transactions, and supporting merchandising and loss-prevention efforts.

You will work in a dynamic retail environment across TJX brands, with opportunities for development and advancement in a Fortune 100 company that values diversity and teamwork.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes in direction or unexpected situations.
• Able to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience is preferred.

Responsibilities

• Model and promote customer experience practices with customers and team.
• Support a positive store culture with honesty, integrity, and respect.
• Ring customer purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and procedures.
• Process and prepare merchandise for the sales floor.
• Participate in store recovery, cleanliness, and safety initiatives.
• Assist in recognizing and providing feedback; comply with labor laws and shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Rockwall, TX is seeking a customer-focused store associate to deliver a highly satisfying shopping experience and uphold store standards. The role involves engaging with customers, processing transactions, and supporting merchandising and loss-prevention efforts.

You will work in a dynamic retail environment across TJX brands, with opportunities for development and advancement in a Fortune 100 company that values diversity and teamwork.