Seasonal Merchandise Associate

Wildlife Conservation Society; New York (NY); On-site; USD 18,752 - 26,708; Part time

Benefits offered by this job

Free Park Access

Complimentary Guest Tickets

Company-provided Uniforms

Discounts on Merchandise

Professional Development Opportunities

Earned Paid Sick Time

Employee Assistance Program

Exclusive Employee Banking Perks

Job summary

A prominent conservation organization in Brooklyn is seeking a Sales Associate to enhance guest experiences at the New York Aquarium. Key duties include driving sales through product knowledge, providing exceptional service, and maintaining operational efficiency. Ideal candidates should be 16 or older, have customer service skills, and preferably prior cash handling experience. This temporary position offers a pay rate of $16.50 per hour and several employee perks including free park access and discounts.

Qualifications

• Must be at least 16 years old.
• Prior cash handling experience is preferred.
• Dependable and reliable, able to work in a fast-paced environment.

Responsibilities

• Drive sales by showcasing product knowledge.
• Deliver exceptional guest service.
• Process payments accurately using the POS system.

Skills

Customer service

Cash handling

Communication

Multitasking

Job description

Overview

Job Description

Location: New York Aquarium

Department: Merchandise Services

Position Title: Sales Associate

Employment Type: Temporary

Status: Non-Exempt

Pay Rate: $16.50 per hour

Reports To: Manager and/or Supervisor

Location: New York Aquarium (Brooklyn)

#LI-DNI

Responsibilities

• Schedule:
• Must be available to work weekends and holidays; weekday hours are also available.
• Schedule varies based on weather and attendance and is subject to change during spring and summer.

• Position Summary:
• As a Merchandise Sales Associate at the New York Aquarium, you will play a key role in preparing, promoting, and selling Wildlife Conservation Society (WCS) store products. Your contributions will ensure that guests have a safe, fun, and educational experience while exploring the Aquarium.

• Key Responsibilities:
• Sales: Drive sales by showcasing product knowledge and leveraging cross- and upselling opportunities.
• Guest Service: Deliver exceptional guest service by maintaining knowledge of park exhibits and amenities; answer guest inquiries and create a positive, educational experience.
• Operations: Maintain a clean and organized workspace; process payments accurately using the point-of-sale (POS) system while adhering to WCS cash handling and inventory policies; restock shelves and assist with inventory control procedures; support team operations by completing additional tasks as assigned; safely handle and move items weighing up to 35 pounds (e.g., supplies); remain at designated posts for extended periods in various weather conditions to ensure smooth operations.

Perks of Working with Us

• Free Park Access: Enjoy complimentary entry to all 5 WCS parks and engage with diverse wildlife.
• Guest Benefits: Receive 5 complimentary guest park tickets and one complimentary parking pass (after 45 days of employment).
• Uniforms: Company-provided uniforms.
• Discounts: Save on park merchandise, food, memberships, and enjoy a complimentary daily meal.
• Professional Development: Access online learning resources and tuition discounts through Monroe College.
• Earned Paid Sick Time: Eligible after meeting required hours.
• Employee Assistance Program: Support for personal and professional well-being.
• Free Banking: Exclusive employee banking perks.

Internal Qualification Requirements

• Must be at least 16 years old.
• Prior cash handling experience is preferred.
• Customer service-oriented with a friendly, proactive, and outgoing demeanor.
• Basic skills in verbal and written communication, computer use, mathematics, and multitasking.
• Dependable and reliable, with a strong ability to work efficiently in a fast-paced environment.