Seasonal Membership & Visitor Engagement Lead

National Audubon Society; Naples (FL); On-site; USD 22,000 - 31,000; Part time

Job summary

The National Audubon Society seeks a Seasonal Membership Sales Assistant to welcome Sanctuary visitors, promote memberships, and drive sign-ups at Corkscrew Swamp Sanctuary in Naples, FL. This part-time, 25-hour/week on-site role partners with the Volunteer and Membership Manager to create engaging member experiences.

Responsibilities include handling inquiries, selling and renewing memberships, supporting events, and assisting with admissions and the Nature Store while upholding Audubon’s

Qualifications

• GED or high school diploma preferred and 1-2 years of experience. An equivalent combination of education and experience will also be considered.
• Experience in customer service, sales, communications, or programming and event support.
• Ability to work independently and effectively in a team environment and professionally represent Audubon to the public and volunteers.
• Self-motivated to engage with visitors and members of diverse backgrounds and make sales.
• Excellent communication and interpersonal skills.
• Very organized, with the ability to multi-task.
• Proficient in Microsoft Office products and comfortable working in databases.
• Interest and commitment to the mission of the National Audubon Society, and ability to communicate Corkscrew Swamp Sanctuary’s mission, goals, and programs effectively to the public.
• Ability to work a flexible schedule, including weekends, evenings, and some holidays.
• Ability to lift up to 15 lbs. and traverse at least 3 miles in a variety of weather conditions with or without accommodation.
• Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
• Experience fostering inclusive and collaborative work environments is valued.

Responsibilities

• Respond to membership inquiries from visitors and members in person and by phone.
• Promote, sell, and renew memberships by effectively communicating membership benefits and opportunities.
• Engage with visitors and members to build positive relationships and strengthen their connection to Audubon.
• Identify and share ideas to enhance the member experience and strengthen member engagement.
• Assist with member events and programs, including early morning and evening programs, as needed.
• Support the development and delivery of member activities and experiences.
• Support donor cultivation efforts by promoting giving opportunities and encouraging ongoing support of Corkscrew Swamp Sanctuary.
• Assist with admissions and/or the Nature Store, as assigned.
• Assist with end-of-day facility closure, including clearing the boardwalk of visitors, as required.
• Perform other duties as assigned.
• Maintain and foster a culture of safety.

Skills

Customer service

Sales

Communication

Teamwork

Event support

Education

GED or high school diploma

Tools

Microsoft Office

Databases

Job description

The National Audubon Society seeks a Seasonal Membership Sales Assistant to welcome Sanctuary visitors, promote memberships, and drive sign-ups at Corkscrew Swamp Sanctuary in Naples, FL. This part-time, 25-hour/week on-site role partners with the Volunteer and Membership Manager to create engaging member experiences.

Responsibilities include handling inquiries, selling and renewing memberships, supporting events, and assisting with admissions and the Nature Store while upholding Audubon’s