Seasonal Member Experience Concierge

Discovery Land Company; La Quinta (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Healthcare Benefits

401k

Paid Time Off

Paid Holidays

Employee meals

Referral incentives

Recognition programs

Professional development

Work-life culture

Job summary

The Madison Club in La Quinta, California, is seeking a seasonal Member Services assistant for October 2026 through June 2027. The role demands flexibility to work weekends and holidays during key event months, with a focus on delivering unparalleled member service and experience.

Responsibilities include reservations, itineraries, event promotion, and member support while maintaining the club’s amenities and greeting members by name. Strong communication and a polished appearance are essential.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 1-2 years hospitality experience and customer service.
• Outgoing, well-spoken and able to interact with members and guests.
• Flexible schedule including evenings, weekends, and holidays.
• Detail oriented and able to work with minimal supervision.

Responsibilities

• Assist in daily operation of Member Services.
• Assist with reservations, itineraries, travel, entertainment tickets, and general requests.
• Maintain game room, movie theater, and an organized workspace while assisting members and guests.
• Monitor Incoming Club Phone Calls.
• Assist with promoting Club events.
• Create invitations or fliers to distribute to membership regarding Club events.
• Assist members with specific questions and requests.
• Update member profiles.
• Greet members and guests by their last name.
• Other Duties Assigned by Manager

Skills

Outgoing personality

Strong communication

Customer service

Hospitality experience

Detail oriented

Self-motivated

Education

High school diploma

College degree preferred

Tools

Word

Excel

Publisher

PowerPoint

Email

Job description

The Madison Club in La Quinta, California, is seeking a seasonal Member Services assistant for October 2026 through June 2027. The role demands flexibility to work weekends and holidays during key event months, with a focus on delivering unparalleled member service and experience.

Responsibilities include reservations, itineraries, event promotion, and member support while maintaining the club’s amenities and greeting members by name. Strong communication and a polished appearance are essential.