Seasonal Luxury Retail Associate — Flexible Hours & Discount

Saks Fifth Avenue Llc; Naples (FL); Hybrid; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Seasonal position

Job summary

Saks Fifth Avenue is seeking a Seasonal Selling Associate to enhance the client experience and support the selling team during peak season. You will report to a Sales Manager and help ensure exceptional service across store areas.

The role requires a customer-centric approach, ability to use retail and mobile tech, and a flexible schedule including nights, weekends, and holidays. Eligible associates receive benefits and an employee discount.

Qualifications

• Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services.
• Familiar with and able to use retail and mobile technologies.
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays.

Responsibilities

• Greet clients warmly at store entrances and departments, transitioning the client to the appropriate associate.
• Serve in different areas of the store based on business needs.
• Process efficient Point of Sale transactions as needed.
• Handle escalated issues by connecting customers with a member of the management team.
• Demonstrate follow-up on customer requests, questions and needs.
• Support BOPIS and curbside pickup, Alterations in partnership with Operations team and Managers on duty.
• Partner to support fitting room experiences when needed.
• Look for opportunities to enhance the client experience by introducing services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery.

Skills

Customer service

Job description

Saks Fifth Avenue is seeking a Seasonal Selling Associate to enhance the client experience and support the selling team during peak season. You will report to a Sales Manager and help ensure exceptional service across store areas.

The role requires a customer-centric approach, ability to use retail and mobile tech, and a flexible schedule including nights, weekends, and holidays. Eligible associates receive benefits and an employee discount.