Seasonal Luxury Brand Ambassador — Flexible Hours

Brobston Group; San Diego (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Diptyque Distribution LLC. seeks a Brand Ambassador to represent our luxury fragrance and home goods brand in a customer-facing role. You will engage with clients, share the Diptyque story, and drive sales through expert service and brand knowledge.

You will educate customers on product ranges, history, and ingredients while delivering an elevated shopping experience and maintaining flagship standards. Flexibility for weekends/evenings is expected.

Qualifications

• Experience in luxury retail, sales or customer service.
• Passion for luxury products and Diptyque brand aesthetics.
• Ability to work flexible hours including weekends/evenings/holidays.

Responsibilities

• Represent Diptyque with professionalism and enthusiasm, reflecting brand image.
• Engage with customers, provide personalized consultations and an immersive brand experience.
• Educate customers on Diptyque's products, ingredients, history, and unique selling propositions.
• Achieve individual and team sales targets through proactive interaction and upselling.
• Maintain pristine visual merchandising, display products attractively per brand guidelines.
• Assist with inventory management including receiving, stocking, and organizing products.
• Process sales transactions accurately using POS systems.
• Gather customer feedback and market insights for management.
• Participate in events, promotions, and training sessions as required.
• Build and maintain strong customer relationships to foster brand loyalty.
• Any other tasks as assigned by management.

Skills

Luxury retail

Customer service

Interpersonal skills

Brand awareness

Sales acumen

Upselling

Education

High school diploma or equivalent

Tools

POS systems

Job description

Diptyque Distribution LLC. seeks a Brand Ambassador to represent our luxury fragrance and home goods brand in a customer-facing role. You will engage with clients, share the Diptyque story, and drive sales through expert service and brand knowledge.

You will educate customers on product ranges, history, and ingredients while delivering an elevated shopping experience and maintaining flagship standards. Flexibility for weekends/evenings is expected.