Seasonal Luxury Boutique Guest Services Associate

Hermès International S.A.; Illinois; On-site; USD 30,000 - 32,000; Full time

Job summary

Hermès Plaza Del Lago Boutique, opening in 2026, seeks a Temporary Seasonal Hospitality Support Associate to provide clerical and front-of-house support in a fast-paced luxury environment. You will greet clients, assist with beverage service, and help ensure a seamless shopping experience.

You will support the sales team, maintain stock and floor presentation, and contribute to exceptional client service. Position runs from November through December 31st, with duties assigned by the supervisor.

Qualifications

• Excellent communication and customer service mindset.
• Attention to detail and strong organizational abilities.
• Ability to stay composed and professional in fast-paced environments.

Responsibilities

• Greet clients on the main floor and determine their needs, escort to floor or sales associate.
• Assist beverage service to clients in line with brand standards and ensure supplies are stocked.
• Provide hospitable services (e.g., activities for kids).
• Support the sales team with merchandising tasks and stock handling.
• Organize workstation and selling floor, keep merchandise standards and stock levels.
• Perform any other duties as assigned by supervisor.

Skills

Strong communication

Customer service

Detail oriented

Organizational skills

Ability to handle difficult situations

Lift 0-25 lbs

Tools

Microsoft Office

Job description

Hermès Plaza Del Lago Boutique, opening in 2026, seeks a Temporary Seasonal Hospitality Support Associate to provide clerical and front-of-house support in a fast-paced luxury environment. You will greet clients, assist with beverage service, and help ensure a seamless shopping experience.

You will support the sales team, maintain stock and floor presentation, and contribute to exceptional client service. Position runs from November through December 31st, with duties assigned by the supervisor.