Seasonal IT Equip Coord, LIT2, Ops Tech Solutions (OTS)

Amazon; Little Rock (AR); On-site; USD 38,000 - 50,000; Full time

Job summary

Amazon is seeking a Seasonal IT Equipment Coordinator to manage IT equipment inventory across Fulfillment Centers, coordinate procurement, deliveries, and audits, and support IT staff in daily tasks.

The role includes assisting with RMA and repair processes, reporting to the IT manager, and participating in various FC projects. Multiple early shift openings available.

Qualifications

• Experience maintaining inventory levels including storage and procurement.
• Experience troubleshooting thin clients, PCs, scanners, and handheld terminals.
• Experience troubleshooting and maintaining laser printers and zebra printers.
• Excellent customer service abilities.
• Excellent written and verbal communication skills.
• Highly self-motivated and customer-centric.

Responsibilities

• Allocate and maintain IT equipment across the Fulfillment Center and support RMA and repair processes for devices under warranty.
• Support Junior and Senior Technicians in daily projects and activities; report to the IT manager for the FC.

Skills

Inventory maintenance

Troubleshooting IT hardware

Customer service

Written and verbal communication

Self-motivated & customer-centric

Multitasking & prioritization

Job description

Seasonal IT Equip Coord, LIT2, Ops Tech Solutions (OTS)

Job ID: 3134217 | Amazon.com Services LLC - A57

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.
Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center (FC). FCs throughout the U.S. handle millions of items from tens of thousands of vendors and ship them across the globe each day. The successful IT Equipment Coordinator will be responsible for providing assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to work hard, have fun, and join us in making worldwide history.

Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.

There are multiple early days shifts available for this position.

Key job responsibilities

• Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center.

Basic Qualifications

• Experience in maintaining inventory levels including storage and procurement
• Experience troubleshooting thin clients, PCs, scanners, and portable handheld terminals
• Experience troubleshooting and maintaining laser printers and zebra printers
• Excellent customer service abilities
• Excellent written and verbal communication skills
• Highly self-motivated and customer-centric
• Ability to manage multiple customer requests simultaneously
• Ability to prioritize work based on department and production objectives

Preferred Qualifications

• Basic understanding of IT concepts in the FC environment.
• Experience working to troubleshoot computer hardware and software.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $38,480/year in our lowest geographic market up to $49,920/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.