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Seasonal Host - Streeterville-8

Loews Hotels & Co

Chicago (IL)

On-site

USD 10,000 - 60,000

Full time

Yesterday
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Job summary

A leading hospitality company is seeking a Seasonal Host to join their team in Chicago. In this role, you will manage guest reservations, ensure a welcoming atmosphere, and maintain high service standards. Ideal candidates will possess excellent communication and guest service skills while being flexible to work various shifts.

Qualifications

  • Thorough knowledge of restaurant terminology and food service techniques.
  • Exceptional guest service skills.
  • Ability to work flexible schedule including weekends and holidays.

Responsibilities

  • Controls reservation book and enters reservations accurately.
  • Greets guests and assigns tables according to availability.
  • Monitors dining room activity and assists staff as needed.

Skills

Guest service skills
Communication skills
Leadership skills
Teamwork skills

Job description

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Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Job Specific

  • Controls Reservation Book, accepts reservations and enters them accurately into the record
  • Maintains guest history files and uses information to enhance repeat guests experience
  • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability
  • Inspects menus to ensure cleanliness and acceptability
  • Greets guests in a polite professional manner
  • Determines guest needs, verifies table availability, assigns appropriate table for seating
  • Guides guests to appropriate table
  • Assists guests with seating, and presents menu
  • Ensures removal of unnecessary place settings at occupied tables
  • Notifies server of guest seating, and communicates any special needs or requests
  • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
  • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard
  • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
  • Other duties as assigned

General

  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to guests, management and fellow team members
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards

Qualifications

  • Thorough knowledge of restaurant terminology and food service techniques and sanitation standards
  • Exceptional guest service skills
  • Excellent management, leadership, communication and organizational skills
  • Ability to work flexible schedule to include weekends and holidays

The wage for this position is $19.25.

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Design, Art/Creative, and Information Technology
  • Industries
    Hospitality

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