SEASONAL HOST (PART-TIME) - CUTWATER

Anheuser-Busch; San Diego (CA); Sur place; USD 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Product samples

Résumé du poste

At Cutwater Spirits in San Diego, CA is seeking a Seasonal Host to warmly greet guests, present menus, and explain the service model. This role handles phone inquiries, supports restaurant staff, and ensures memorable guest experiences under the Tasting Room Manager's direction.

Responsibilities include guiding guests, maintaining knowledge of products, managing reservations, and ensuring smooth seating and checkout with the Toast POS.

Qualifications

• High school diploma or equivalent required.
• 1+ years in the hospitality industry (ex: hotel or restaurant) preferred.

Responsabilités

• Greet guests and attend to them in a polite and friendly manner.
• Have and maintain up-to-date knowledge of the facility, all Cutwater’s spirits and canned cocktails, the surrounding area, prices and menu items offered.
• Walk guests to their table while engaging in conversation (when possible).
• Maintain and manage all reservations in Yelp and obtain as much information as possible from the guests.
• Manage the flow of guests and reservations, including walk-ins, to ensure the service staff can provide the best customer service at all times.
• Have and maintain working knowledge of the POS (Toast) to correctly complete transactions efficiently and minimize mistakes.
• Communicate efficiently with management, service staff and guests.
• Provide guests with menus and answer any initial questions.
• Provide guests with instructions on navigating the Tasting Room.
• Assist guests with any retail needs and alcohol purchases to-go.
• Engage with guests to ensure they're happy with their experience.
• Provide a warm and friendly farewell to all guests who leave the Tasting Room.
• Respond to complaints and help to resolve them.
• Answer all phone calls
• Provide great customer service
• Clear dishes and glasses throughout customer experience
• Embrace and fulfill the core values and culture of Cutwater Spirits
• Provide support to rest of the Tasting Room team during down time and busy periods
• Other duties as assigned
• Great communication skills
• Outgoing personality
• Punctual
• Positive attitude and willingness to get along with co-workers
• Ability to manage responsibilities in a high-demand, fast-paced working environment
• Able to problem-solve and deal with unique customer situations
• Ability to follow oral and written instructions
• Ability to communicate effectively orally and in writing
• Ability to work a flexible schedule including nights and weekends
• Must be at least 18 years of age.

Formation

High school diploma or equivalent required

Description du poste

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY: $18.00/hr + Tips

SCHEDULE: Part-Time, 3 days of availability (including nights and weekends) required

TEMP/SEASONAL: Season Ends 12/30/26

WORK LOCATION: San Diego, CA (Miramar)

COMPANY: At Cutwater Spirits, we are explorers, charting the course with adventure in mind. We meticulously distill our award-winning portfolio of spirits including whiskeys, vodka, gin, rums, tequilas and liqueurs and incorporate them into our canned lineup. We believe our people are our greatest asset, and we’re looking for passionate people like you to join our journey of working hard while having fun.

ROLE SUMMARY:

The Seasonal Host is responsible greeting customers as they enter a restaurant, giving them menus and explaining the service model. They also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary. They are the first and last touch point for customers and are responsible for providing memorable experiences of Cutwater Spirits. This position works under the direction of the Tasting Room Manager.

JOB RESPONSIBILITIES:

• Greet guests and attend to them in a polite and friendly manner
• Have and maintain up-to-date knowledge of the facility, all Cutwater’s spirits and canned cocktails, the surrounding area, prices and menu items offered
• Walk guests to their table while engaging in conversation (when possible)
• Maintain and manage all reservations in Yelp and obtain as much information as possible from the guests. (i.e. e-mail, phone number and any special requests or preferences)
• Manage the flow of guests and reservations, including walk-ins, to ensure the service staff can provide the best customer service at all times
• Have and maintain working knowledge of the POS (Toast) to correctly complete transactions efficiently and minimize mistakes
• Communicate efficiently with management, service staff and guests
• Ensure Host stand is fully stocked with menus, mask bags, etc. and communicate to the MOD if supplies are needed.
• Provide guests with menus and answer any initial questions
• Provide guests with instructions on navigating the Tasting Room
• Assist guests with any retail needs and alcohol purchases to-go
• Engage with guests to ensure they're happy with their experience
• Provide a warm and friendly farewell to all guests who leave the Tasting Room
• Respond to complaints and help to resolve them
• Answer all phone calls
• Provide great customer service
• Clear dishes and glasses throughout customer experience
• Embrace and fulfill the core values and culture of Cutwater Spirits
• Provide support to rest of the Tasting Room team during down time and busy periods
• Other duties as assigned
• Great communication skills
• Outgoing personality
• Punctual
• Positive attitude and willingness to get along with co-workers
• Ability to manage responsibilities in a high-demand, fast-paced working environment
• Able to problem-solve and deal with unique customer situations
• Ability to follow oral and written instructions
• Ability to communicate effectively orally and in writing
• Ability to work a flexible schedule including nights and weekends
• Must be at least 18 years of age.

JOB QUALIFICATIONS:

• High school diploma or equivalent required
• 1+ years in the hospitality industry (ex: hotel or restaurant) preferred

BENEFITS:

• Chance to work in a fast-paced environment among a team of passionate team members that think and act like owners!
• Great Perks including product samples!

WHY ANHEUSER-BUSCH:

Anheuser-Busch is here for the times that matter. The moments where we celebrate, defy challenges, dream of the brighter future we are building today- and all the moments in between. We are a company that brings people together for richer conversations, sweeter celebrations and stronger communities. As the leading global brewer, Anheuser-Busch InBev is committed to finding innovative ways to continually improve. It's this kind of thinking that creates a unique work environment by rewarding talent and encouraging forward thinking.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.

REQUIRE ADDITIONAL ASSISTANCE?

Anheuser-Busch is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a qualified individual with a disability, or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the Anheuser-Busch Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you need an accommodation or assistance in using the Anheuser-Busch Careers website, please email [e-mail].

Disclaimer: Anheuser-Busch does not charge for any part of the hiring process. Additionally, the company will only share information via official channels including the company website and from Anheuser-Busch email accounts. If you have any questions or concerns, please email the Anheuser-Busch recruitment team at [e-mail]. CONTACT US EQUAL OPPORTUNITY EMPLOYER PRIVACY POLICY TERMS AND CONDITIONS PAY TRANSPARENCY POLICY STATEMENT