Seasonal Holiday Experience Manager

Cherry Hill Programs, Inc; New York (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Same day pay options

Employee Referral Program

Exclusive Holiday Perks for You & Your

One free visit with Santa for friends

10 photo prints

10 free holiday cards from Shutterfly

A personalized digital message from S

3 free months of Pixie Post

Job summary

Cherry Hill Programs in New York seeks a Local Manager to lead the team delivering magical holiday memories for families. You will oversee daily photo operations, drive sales and guest service, and ensure a memorable Santa visit and outstanding photo experiences for every guest.

You’ll build schedules, hire and train staff, manage deposits and financial paperwork, and partner with venues to ensure smooth operations.

Qualifications

• Must be at least 18 years old and able to work evenings, weekends, holidays, and peak retail periods.
• Strong communication, organization, time management and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability for required pre-season training and approx. 40 hours per week with extra hours as needed.
• Ability to lift and carry equipment up to 25 pounds and stand for prolonged periods.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Strong communication

Organization

Time management

Problem solving

Team leadership

Flexibility

Attendance at pre-season training

Education

High school diploma or equivalent

Experience in retail or guest services

Tools

Microsoft Office

Job description

Cherry Hill Programs in New York seeks a Local Manager to lead the team delivering magical holiday memories for families. You will oversee daily photo operations, drive sales and guest service, and ensure a memorable Santa visit and outstanding photo experiences for every guest.

You’ll build schedules, hire and train staff, manage deposits and financial paperwork, and partner with venues to ensure smooth operations.